1. What is E-Commerce???

2. E-Commerce E-commerce:
A business model that enables a firm or individual to conduct business over an electronic network
typically over the internet

3. E-Commerce Transactions included in E-Commerce: telephone fax
credit card & debit card
television shopping
and the Internet

4. Basic E-Commerce Model
Computer Based
Business Venture
Satisfying Customers through
E-Commerce
Accessing the World Wide Web

5. E-Commerce E-commerce Basic Features: An exchange of goods or services
An exchange of payment for those goods/services
Transactions conducted through digital technology (internet/phone)

6. E-Commerce vs. E-Business
What is E-Business?
E-business is a broader use of the Internet than e-commerce
It is a way to electronically deliver customized information about organizations, their products and services
Transactions within an organization

7. E-Business Examples are: internal employee communications,
automated inventory control systems,
recruiting and employment

8. E-Business Types of E-Commerce Business to Consumer (B2C)
Most common type of e-commerce
Sell a product/service to the consumer (end user)

9. E-Business Business to Business (B2B) Transactions between businesses
Includes everything: office supplies to inventory
Example: an office ordering supplies through a Web site

10. E-Business Consumer to consumer (C2C) Transactions between people
Sell items/services through an intermediary (Web site
Some sales are auctions others have a fixed or negotiated price.
Examples ebay, kijiji,

11. E-Business M-Commerce Mobile commerce
Through a cell phone or another type of mobile device
Examples: buying movie tickets or online banking with your cell phone

12. E-Business Generating Extra Revenue in E-Business
Selling your products online
Sell space on your Web site (small ads on a site)
Charging a fee for information on your site (ancestry.com, elibrary)
Transactions fees (paying for Toronto parking ticket $2.50)

13. E-Commerce References: