1. Group Personal Assistants Julie Golding, Marie Smith, Wendy Roe Head of Professional Services Beverley Jones Environmental Health Service Manager Vacant CMG 5 Corporate Professional Support Service Manager Vacant CMG 5 Customer & Partnerships Matrix Responsibility Customer & PerformancePartnerships Planning & Licensing Service Manager Sally Harrington CMG 5 Journey Management Systems Team PSU Processing Teams PSU Corp Support, Performance & Improvement Teams Planning & Planning Enforcement Licensing, Food & Safety Team Private Sector Housing Environmental Protection Elections 12

2. + Customer Demand and Research Manager Customer Solutions Manager Customer Operations Manager Demand management Online Knowledge management Customer insight and policy research Customer services Customer processing Technical services Complex customer management (incl Benefits appeals and Welfare Benefits) Customer intervention, income management and enforcement Corporate Professional Support Service Manager Customer Services Professional Services Planning & Licensing Service Manager Environmental Health Service Manager Systems Team PSU Processing Teams PSU Corp Support, Performance & Improvement Teams Planning & Planning Enforcement Licensing, Food & Safety Team Private Sector Housing Environmental Protection Elections Behaviour Change, Channel Shift & Journey Management Operational Delivery, Channel Shift & Journey Management Complex Case Management & Enforcement skill set 1 2

3. Corporate Professional Support Service Manager 1 FTE CMG 5 Business Process & Systems Manager CMG 8 Ian Paddon Systems Business Improvement Co-ordinator Daniella Woraker Professional Support Specialist Tracey Greenwood-Wright Nathan Stevens Anna Todd Andrew Sims Keeley Ritchie Systems Support Specialist Steven Greenleaf Business Process & Training Officer Yana Griffiths Land Charges Manager Elaine Bruce Local Land Charges Officer Sarah Quy Celia Mason Proposed changes to PSU structure to be shared as part of Corporate & Financial Management FSR ** See attached structure chart for current transitional structure ** 1

4. Planning & Licensing Service Manager Sally Harrington Principal Planning Officers Brad Heffer Dave Whybrow Mark Russell Planning Officers Jane Seeley Peter Hill Simon Osborn James Ryan Carl Allen Nadine Calder Planning Enforcement Manager Dale Keeble Planning Enforcement Officers Sarah Hayes Cheryl Headford Andy Knowles Planning Manager (Key Manager) CMG 6 Andrew Tyrrell Licensing, Food & Safety Manager CMG 6 1 FTE Vacant Licensing & Committee Co-ordinator Sarah White Licensing & Committee Assistant 0.6 FTE Vacant Licensing Enforcement Officer Stephen Swain Mark Stevens Environmenta l Health Officer Martin Nelson Health & Safety Officer Alison Chapman Environmenta l Health Officer* Joanne Dyer EH Technician Kim Hardy Rachel Palmer Environmenta l Health Officer* Ray Parsons Tim Nice 3

5. Environmental Health Manager Vacant CMG 5 Private Sector Housing and Animal Services Manager Jon Ruder Environmental Protection Manager Belinda Silkstone Environmental Protection Officers David Martin Guy Milham Leigh Newman Rita Parkin Sam Riley 0.5 FTE Vacant Contaminated Land Officer Mary Rickard Environmental Protection Technician Gary Weaver Private Sector Housing Officers Alison Morland Colin Nash Graham Foot Helena Russell Keith Morland Kevin Heath Technical Officer Vacant Pest & Dog Control Officer Colin Rand Steve Hudson Elections Manager Sarah Cheek Electoral Services Officer Lesley Hughes Electoral Services Assistant Jennifer Lebeau Ray Amesbury 2