1. Fixzone Ltd www.fixzone.com How it works

2. Fixzone Ltd www.fixzone.com SMS Reports fault Service desk Customer Job Created Engineer

3. Fixzone Ltd www.fixzone.com Dials in Job info Engineer uses Complete Service Mobile to dial into head office compete service system. Complete service system gives the engineer job information including: maps, addresses, manuals and the best routes to each job. Engineer

4. Fixzone Ltd www.fixzone.com Customer Engineer uses Complete Service Mobile to enter job as completed. Engineer services customer appliance. Engineer prints receipt for customer. Engineer Printed receipt

5. Fixzone Ltd www.fixzone.com Accounts software generates invoice for customer. Complete service links with your accounts software. Accounts software Customer

6. Fixzone Ltd www.fixzone.com Contact Fixzone Fixzone (UK) Ltd. Park House Lombard Business Park 8 Lombard Road London SW19 3TZ Tel: +44 (0) 870 766 7674 Fax: +44 (0) 870 1640 0608 Web: http://www.fixzone.comhttp://www.fixzone.com