1. Providing Inspection Services for Department of Education Department for Employment and Learning Department of Culture, Arts and Leisure Good Practice Examples in Travel and Tourism December 2010

2. AREAS FOR IMPROVEMENT  Planning and Co-ordination  Monitoring and Evaluation  Retention and Success Rates  Range of Teaching and Learning Approaches  Students’ Learning Experiences  Assessment

3. STEPS TAKEN TO IMPROVE PROVISION Strategic leadership and clear direction A root and branch review of provision Planning of a cohesive and structured programme Pre-entry guidance Classroom observation Focus on employability Staff development

4. MOST IMPORTANT IMPROVEMENTS Improved management of the provision A programme which challenges and stimulates the students Effective integration of essential skills Use of formative and summative assessment Improved quality of teaching and learning

5. Continued ….. Reporting procedures to track student’s progress Focus on developing the students’ employability skills Use of industry links Access to appropriate resources Ongoing and systematic review and rigorous quality assurance procedures