1. ©2013 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 2013 Therapeutic Agent – Have You Got It ? By Anna Nicholls Occupational Therapist / Ergonomist

2. ©2013 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 2013 ©2010 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 201 Introduction

3. ©2013 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 2013 Practice Scholars Network

4. ©2013 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 2013 ©2010 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 201

5. ©2013 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 2013 ©2010 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 201

6. ©2013 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 2013 ©2010 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 201 By Dunton 1919 Occupation is as necessary to life as food and drink. Every human being should have both physical and mental occupation All should have occupations which they enjoy, or hobbies Sick minds, sick bodies and sick souls may be healed through occupation

7. ©2013 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 2013 ©2010 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 201 Foundation of Occupational Therapy Foundations of Occupational Therapy – “Human is an occupational being for whom occupation is a basic need” Extending this, anything reducing a humans ability to engage in occupation has the potential to negatively affect the health and well being of the individual even to generate pathology

8. ©2013 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 2013 ©2010 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 201

9. ©2013 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 2013 ©2010 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 201 Core of the Model Knowing What Knowing How Therapeutic Agent

10. ©2013 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 2013 ©2010 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 201 Knowing What ? Foundation Sciences Anatomy Physiology Social Theories Occupational therapy theories Systems Legal requirements Research

11. ©2013 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 2013 ©2010 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 201 Knowing How ? How to do a shower assessment How to do a home visit How to do a FCA How do you measure a patient for a wheelchair How to teach manual handling skills How to do a worksite assessment

12. ©2013 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 2013 ©2010 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 201 Therapeutic Agent Clinical and professional reasoning for each situation Targeted and individual problem solving More effective personal skills and competencies Useful professional power for individuals advocate for people, for systems to change

13. ©2013 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 2013 ©2010 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 201 Therapeutic Use of Self The term “Therapeutic use of self” – it is defined as: “The therapists conscious efforts to optimize their interaction with clients. It is the planned use of his or her personality, insights, perceptions and judgements as part of the therapeutic process. “ (Taylor, Lee, Kielhofner, Kelkar (2009) Therapeutic use of self: A nationwide survey of practitioners’ attitudes and experiences. AMOT 63: 198-207.

14. ©2013 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 2013 ©2010 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 201 re

15. ©2013 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 2013 Injury Management Adjusting the JCU Model to Injury Management Model

16. ©2013 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 2013 ©2010 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 201 Knowing What Health professionals Legal professionals Discrimination law Legislation

17. ©2013 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 2013 ©2010 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 201 Knowing How How to write suitable duties programs How to communicate with doctors How to monitor an injured worker How to complete the claim application How to manage the cost of claims for a company How to manage claims

18. ©2013 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 2013 ©2010 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 201 Therapeutic Agents Therapeutic Use of Self Good communicator Very patient Empathetic But still goal and outcome focused Persistent

19. ©2013 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 2013 ©2010 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 201 Non – Therapeutic Agents Burn out is common Time limited The wrong people doing the job Qualified professionals are not immune to this Collect data Measure outcomes Could a better outcome have been achieved with a different person involved in the case

20. ©2013 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 2013 Are you a Therapeutic Agent

21. ©2013 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 2013 ©2010 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 201 So Back to our model Knowing what Knowing how Therapeutic agents Do you have all of these in place – are they the best for the job and giving you a holistic view to best support the person

22. ©2013 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 2013 ©2010 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 201 re

23. ©2013 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 2013 ©2010 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 201 Acknowledgements Yvonne Thomas at the OT Department, James Cook University Practice Scholars Network – all the therapists and academics involved Staff at NQTS My patients and customers over many years who have facilitated my learning And Bill Neven

24. ©2013 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 2013 ©2010 North Queensland Therapy Services Pty Ltd. Not to be copied or reproduced without consent. 201 The End Thank You…….. …………………any questions?