1. Membership is Dead? By Belinda Moore

2. The landscape of membership is about to change … Dramatically.

3. Baby Boomers are retiring

4. 5.3 million shoes to fill and only 4.4 million feet

5. Skilled staff and volunteer leaders shortages are coming

6. Built by Boomers, for Boomers

7. Creating strong member communities is critical for success

8. Ad hoc volunteering is a critical segue between uninvolved and involved members

9. Often the most important value in joining is intangible.

10. Effective segmentation is critical.

11. Events are evolving

12. How you communicate is as important as the message

13. Social media is too popular and powerful to be ignored

14. New technology creates significant opportunities

15. Many Baby Boomers are resistant to making the required changes

16. 0413 190 197 belinda@ausae.org.au Belinda Moore © 2013 This presentation is protected by International Copyright laws. Reproduction, distribution, display and use of the presentation without written permission of the speaker is prohibited. Questions?