1. Interpreting in Palliative Care A model for Continuing Education Cynthia E. Roat, MPH March 2013

2. QUALITY IN INTERPETING Recruitment Language testing Training as an interpreter Skills testing Monitoring Continuing education

3. TODAYS GOALS To propose a model for the development of continuing education programs for health care interpreters, exemplified by a program developed for The California HealthCare Foundation on Interpreting in Palliative Care.

4. WHAT IS CONTINUING EDUCATION?

5. When basic training is lacking....

6. CE PROGRAMS MUST INCLUDE Review of basic interpreting skills Introduction of new information/skills, e.g. Information about an area of medical practice Technical vocabulary Simultaneous interpreting Integration of new information/skills into the interpreting experience PRACTICE Resources

7. CE PROGRAM MUST BE ACCESSIBLE Repeated offerings Dissemination through training of trainers On-line training

8. Interpreting in Palliative Care by Cynthia E. Roat, MPH with Anne Kinderman, MD and Alicia Fernandez, MD An initiative of The California HealthCare Foundation Working as a catalyst to fulfill the promise of better healthcare for all Californians.

9. A STATEWIDE PALLIATIVE CARE INITIATIVE The California HealthCare Foundation devoted $2.5 million to this 3½ year project is to establish palliative care programs in two-thirds of California public hospitals by 2011. Read more on the website of the California HealthCare Foundation.the website of the California HealthCare Foundation And for once, they remembered the interpreters!

10. PALLIATIVE SAY-WHAT?

11. INTRODUCTION TO PALLIATIVE CARE

12. CE PROGRAMS MUST INCLUDE Review of basic interpreting skills Introduction of new information/skills, e.g. Information about an area of medical practice Technical vocabulary Simultaneous interpreting Integration of new information/skills into the interpreting experience PRACTICE Resources

13. INTERPRETING SKILLS IN PALLIATIVE CARE

14. CE PROGRAMS MUST INCLUDE Review of basic interpreting skills Introduction of new information/skills, e.g. Information about an area of medical practice Technical vocabulary Simultaneous interpreting Integration of new information/skills into the interpreting experience PRACTICE Resources

15. VOCABULARY DEVELOPMENT advance directive hospice do not resuscitate quality of life passing on pain management chaplain family

16. CE PROGRAMS MUST INCLUDE Review of basic interpreting skills Introduction of new information/skills, e.g. Information about an area of medical practice Technical vocabulary Simultaneous interpreting Integration of new information/skills into the interpreting experience PRACTICE Resources

17. PRACTICE INTERPRETING

18. CE PROGRAMS MUST INCLUDE Review of basic interpreting skills Introduction of new information/skills, e.g. Information about an area of medical practice Technical vocabulary Simultaneous interpreting Integration of new information/skills into the interpreting experience PRACTICE Resources

19. SIGHT TRANSLATION

20. CE PROGRAMS MUST INCLUDE Review of basic interpreting skills Introduction of new information/skills, e.g. Information about an area of medical practice Technical vocabulary Simultaneous interpreting Integration of new information/skills into the interpreting experience PRACTICE Resources

21. THE IMPACT OF PERSONAL EXPERIENCE

22. CE PROGRAMS MUST INCLUDE Review of basic interpreting skills Introduction of new information/skills, e.g. Information about an area of medical practice Technical vocabulary Simultaneous interpreting Integration of new information/skills into the interpreting experience PRACTICE Resources

23. PRINTABLE RESOURCE PAGE

24. CE PROGRAMS MUST INCLUDE Review of basic interpreting skills Introduction of new information/skills, e.g. Information about an area of medical practice Technical vocabulary Simultaneous interpreting Integration of new information/skills into the interpreting experience PRACTICE Resources

25. AND, A CERTIFICATE OF COMPLETION! Plus CE credits from ATA, CCHI, IMIA and the WA State DSHS

26. IN WHAT LANGUAGES? Spanish Mandarin Cantonese Vietnamese Korean Tagalog Russian But interpreters of all languages can benefit.

27. CE PROGRAM MUST BE ACCESSIBLE Repeated offerings Dissemination through training of trainers On-line training

28. DISSEMINATION Training of Trainers Collaboration with the California Healthcare Interpreting Association (CHIA) Posting of the curriculum and all materials to the web for FREE DOWNLOAD. Adaptation to on-line format through collaboration with the HealthCare Interpreters Network (HCIN)

29. IN SUMMARY Continuing education needs to be more than just a lecture. The Palliative Care curriculum can serve as a template for the development of other programs.

30. Curriculum and materials available at the website of the Health Care Interpreters Network. Health Care Interpreters Network On -line course available at HCIN Learn

31. FOR MORE INFORMATION Cynthia E. Roat, MPH cindy.roat@alumni.williams.edu 206-546-1194