1. Congratulations, 80 years of Social Insurance Czech Republic After the Party, an ICT perspective, Prague, 18-10-2004 Martin Huizenga, the Netherlands, acting chair TCDP

2. EU Regulation 1408/71, 883/04 free movement of workers Insured in all Member States, no gaps, not double

3. EU Adminco & TCDP Administrative Committee decides TCDP proposes, regulation & ICT experts Action plan 2004-2008: –total electronic data exchange (no E forms) –web-based architecture –ID of natural & legal persons –portable ID, eHIC, eSSC

4. The chain Czech Social Insurance domain via Czech Competent Institutes (CI) connected to EU domain via CI other Member State (MS) connected to SI domain other MS and back

5. Competent Institute from national to international responsibility and back from national to international standards and back ICT connection to the EU architecture: Forwarding Point

6. Data exchange experience until now, paper and ICT Processes take a long time E-forms time consuming complex services to migrant citizens formal exchange still paper quality data varies clearance times take months to several years, average 7 month, post 7 days, ICT few seconds, conclusion: delay in MS!

7. National data household A successful international begins with a very successful national.,,,. data available and where? Objective quality data Front- and Backoffice (FO/BO)

8. Business case (BC) Only when the international connection is part of the development of national architecture there is a possibility for a cost/benefit balance BC, SVB, E200: –clearance times -/- 40% –processing costs -/- 10->30% –fraud prevention –multiple use of data & other spin-off

9. FO: Could we do with less? Deliver same information over and over again Same (personal) data in +/- 800 databases, consistency?, calculating citizen Communication, Citizen must deliver, within timeframe, penalties, other way around? “Why?”: because rules and regulations

10. FO: communication with citizens Government: citizen- and demand driven Services in full, event-driven Legislation, increasing individualisation Citizens, increasingly mobile Prevention instead of cure Openness on data already stored

11. FO: communication principles I, the citizen, desire complete & timely answers (services) to a request on my part Every instance of communication is valuable and enough, information on the process, WFM inside and outside Data, provided once, retained always Identification: PKI, card, biometrics Czech policy: people first

12. BO: why exchange data between public organisations No good FO without a very good BO A citizen-/ demand driven government is responsible and organised as a whole Structured co-operation, =right to exist, more & in depth expertise recycling of knowledge/processes/data uphold the law, prevent fraud costs less, works faster

13. BO: prejudices I am the greatest, longest, biggest, fairest,.. The best, better than all the rest I am responsible for my law, my whole law and nothing but that law, so I will help only myself and do every part of it by myself Besides, the quality of my data is far better than that of my neighbours My data= my reason of my existence Data exchange threatens my independence

14. BO: exchange principles Authentic source, ad hoc queries, spontaneous delivery Quality circle, both supplier & customer responsible, mandatory return message The ICT time is right, e-government, B2B AO principle, confront processes with conflicting interests Identification: unique national/EU number

15. The challenge! A responsible government wants to be responsible as a whole Data exchange is the recycling of a process Data exchange is only based upon the desire & will to make mutual agreements

16. The Dutch system-1 BO: Public network&broker (www.rinis.nl) BO: Authentic sources + quality circle BO: Civil Register on line FO: DigiD for personal services, same DigiD for all public organisations FO/BO: Services event driven in progress

17. The Dutch system-2 FO/BO: Once delivered always delivered FO: DigiD personal data, civilian responsible. FO/BO: Common (re)use of proven technology, no competition on ICT

18. The advise Develop a national system, step by step, the benefits are in the national use! Develop it from the start in an ICT way until the EU exchanges totally electronic in 2008 print the E-forms out of your ICT system in the last chain before the international domain (CI), consequence: you only need to change “the print” in the 2008 conversion to go totally electronic