1. WelcomeWelcome

2. Opening Remarks by R. Crosby Kemper III

3. We are celebrating the great new space designed for UMB University

4. UMB University is evidence…

5. …of UMB Financial Corporation's investment…

6. …in associates training

7. UMB University welcomes new associates

8. … and helps them move up the career ladder

9. UMB University is designed to enrich your skills through training

10. We are in a knowledge economy

11. People with knowledge are the key

12. Attitude and learning make the difference

13. New classrooms and video conferencing centers are designed for learning …

14. … across the UMB footprint

15. UMB University is a key part of how we prepare for the future

16. UMB University will help you grow and enrich your ability to help customers

17. Welcome to UMB University

18. A word from Beth Smith, Senior Vice President of Organizational Development

19. Organizational Development has been working throughout the company…

20. …to define and deliver wPerformance management wManagerial and executive assessment and coaching wDevelopment of a sales culture wCompetency identification for staff selection and development wA new corporate university to support the performance needs of UMB wPerformance management wManagerial and executive assessment and coaching wDevelopment of a sales culture wCompetency identification for staff selection and development wA new corporate university to support the performance needs of UMB

21. UMB University is a network of trainers and experts who assist associates with skills and career development

22. Training is offered through a variety of delivery methods

23. ClassroomsClassrooms

24. OnlineOnline

25. Compact Discs

26. Video and Audio tapes

27. …and books from the UMB University Library

28. UMB University offers curriculum in six areas

29. Business and Industry

30. TechnologyTechnology

31. Management and Executive Education

32. Interpersonal Skills

33. Sales and Customer Service

34. And UMB Procedures

35. UMB University Mission wEnhance positive business results through skills and competencies of the associates wContribute to group performance through the use of facilitators and problem solving sessions wDevelop personal effectiveness through individual training, observation and feedback wEnhance positive business results through skills and competencies of the associates wContribute to group performance through the use of facilitators and problem solving sessions wDevelop personal effectiveness through individual training, observation and feedback

36. We invite you to attend UMB University

37. Comments by Michele Krueger, UMB University Trainer

38. Large new spaces for effectively teaching our associates

39. Computer labs with PCs to assist with systems and applications training

40. Video conferencing allows us to reach students in all regions

41. Associate Mike Diederich, Product Development Manager

42. Pleased to have access to online courses, great classrooms…

43. …and library

44. These learning opportunities will help with career development

45. Impressed with the time and effort spent on the classrooms

46. Welcome to UMB University