1. Designed and Presented By Dr. Cal LeMon, Executive Enrichment, Inc. Minnesota Pupil Transportation Association Training Conference

2. How many of you are seated next to a really different person?

4. To get a copy of Cals presentation today go to: www.execenrichment.com Choose Free Resources Choose Slide Presentations Choose MAPT 2010

5. Describe a situation, anywhere in your life or work, when you had a clear message you are different from me/us.

7. This scorpion wanted to cross a river, so he asked the frog to carry him. No, said the frog, no, thank you. If I let you on my back you may sting me, and the sting of the scorpion is death. Now, where, asked the scorpion, is the logic of that? (for scorpions always try to be logical). If I sting you, you will die and I will drown.

8. So the frog was convinced and allowed the scorpion on his back. But just in the middle of the river he felt a terrible pain and realized that, after all, the scorpion had stung him. Logic! cried the dying frog as he started under, bearing the scorpion down with him. There is no logic in this! I know, said the scorpion, but I cant help it its my character.

10. Ethnic, Gender, Religious Diversity

11. What is your ethnic heritage?

12. If the entire world population was shrunk into a village of 100 people and keep all the existing ratios the same, it would like this: 57 Asians 21 Europeans 14 from the Western Hemisphere (north and south) 8 Africans

13. 52 would be female 48 would be male 70 would be non-white 30 would be white 70 would be non-Christian 30 would be Christian 99 would be heterosexual 1 would be homosexual

15. Each year, Indias college and universities produce about 350,000 engineering graduatesDaniel Pink

16. One out of ten jobs in the U.S. computer, software and information technology industry will move overseas in the next two years.

17. At least 3.3 million white-collar jobs and $136 billion in wages will shift from the U.S. to low-cost countries like India, China and Russia by 2015. -- Forrester Research

18. The buying power of African-Americans, Hispanic and Asian Americans was 756 billion dollars last year.

19. Business owned by women are one of the most rapidly expanding parts of the U.S. economy. Last year, 7.7 million companies in the U.S. were owned by women – an increase of 40% since 1999.

20. Behavioral Style Diversity

21. When I walk out of a pupil transportation meeting, my colleagues may say He/she certainly is ______________.

28. S Energetic Enterprising Enthusiastic Stimulating Quick Creative Aware E By the book Administrative Efficient Organized Bottom-line oriented Impatient about details Makes quick decisions L Arbitrator Adaptive Flexible Compromising Fair Loyal Cooperative F Does well in a routine Data seeker Supports logic/ structure Dependable Controlled Steady Conservative

29. Since my last report, this employee has reached rock bottom and has started to dig. Since my last report, this employee has reached rock bottom and has started to dig.

30. I would not allow this employee to breed. I would not allow this employee to breed.

31. When he opens his mouth, it seems that it is only to change feet. When he opens his mouth, it seems that it is only to change feet.

32. This employee is depriving a village somewhere of an idiot. This employee is depriving a village somewhere of an idiot.

34. 1. A colleague tapes up a photo of a scantily-clad woman. a. Tape up a similar photo of a man. b. Talk to the colleagues boss. c. Talk to the colleague.

35. That photo makes me uncomfortable. Id appreciate it if youd take it down. Dont escalate the situation unnecessarily, or return one offense with another.

36. 2. The grapevine says a new job opening is reserved for certain types of people onlyand youre not one of them. a. Ask your boss if you should apply. b. Dont apply, but grumble about reverse discrimination. c. Apply immediately.

37. Make sure your boss can support your application. If the position is reserved to make sure the organization includes different points of view, a good boss will tell you so – and will remember your concerns.

38. 3. A job applicant arrives in a wheelchair at an interview for a job that involves quickly moving around your transportation offices. a. Explain your concerns about how the disability would affect performance. b. Ignore the wheelchair in the interview, but dont seriously consider the candidate. c. Ask how the candidate would handle the jobs requirements.

39. Focus on abilities, not disabilities. Letting your concerns pre-empt a candidates qualifications could constitute discrimination under the Americans with Disabilities Act.

40. A poll of 1,195 working Americans by the Unum Life Insurance Company reveals that 71 percent of them would be very comfortable working with someone who has a physical disability.

41. 4. A co-worker rushes past your desk at lunch time, does a double-take, turns, and asks where the best Chinese food is nearby – even though youre Japanese- American. a. Say, What makes you think I know? b. Say, Im Japanese-American, myself, but Hunan Dragon is great if you like it very spicy. c. Say, I have no idea.

42. When others make racial assumptions about you without meaning to offend, take the opportunity to offer a polite enlightened response.

44. Financial Diversity

45. How the Mighty Fall by Jim Collins How the Mighty Fall by Jim Collins

50. Hubris Born of Success

51. Undisciplined Pursuit of More

52. Denial of Risk and Peril

53. Grasping for Salvation

54. Capitulation to Irrelevance or Death

58. 59% of the entire villages wealth would be in the hands of only 6 people and all 6 would be from the United States 80 would live in substandard housing 70 would be unable to read 50 would suffer from malnutrition

59. 1 would be near death 1 would be near birth 1 would have a college education 1 would own a computer

61. The Diversity Skills

62. Behavior change happens mostly by speaking to peoples feelings. -- John Kotter Behavior change happens mostly by speaking to peoples feelings. -- John Kotter

63. Strength from Diversity Questions 1. What are we in danger of losing if we collaborate? 2. How can we avoid loss if we collaborate? 3. What do we stand to gain if we collaborate?

64. Strength from Diversity Questions 4. Who/what is our common concern/competitor? 5. What do we need to say and do in order to find our strength in our diversity?

65. Are there unspoken diversity issues for you when you stand in front of your staff?

66. 1. Internally view each employee as a distinct individual. How to Lead in a Diverse Pupil Transportation Workplace 2. Specially catch yourself in the process of casting people into groups/attitudes/competencies. 3. Accept everyone will experience some discomfort.

67. 4. Insist on using equal performance standards. 5. Provide constant feedback (positive and negative). 6. On a one-on-one basis, confront stereotypical behavior and language. 7. Watch organizational imprinting and eliminate if you find it. 8. You are the person who will determine if diversity is a success or failure.

68. When you have a conflict between people/groups in your pupil transportation workplace, ask this question, How would this situation have been resolved when you were a child?

69. Systems do not produce quality; people do.

70. Victimization is a product of an environment; becoming a victim is a choice.

71. A truly happy person is one who can enjoy the scenery on a detour.

73. If you would like to keep hearing from Cal through a free, monthly on-line journal of his creative ideas for your career development, please leave your business card or write your e-mail address on a piece of paper and leave on the back table.

74. To get a copy of Cals presentation today go to: www.execenrichment.com Choose Free Resources Choose Slide Presentations Choose MAPT 2010