1. Asterisk in the Enterprise: A Case Study Dan Thomson – Executive VP VocalNet, Inc.

2. Course Overview Welcome and Introduction Applications of Asterisk in the Enterprise Providing Asterisk Based Solutions Q&A

3. Asterisk in the Enterprise Are Asterisk and VoIP truly ready for Prime Time ?

4. VoIP Key Statistics 10-12% of all calls TODAY are carried on a VoIP network 45% of large businesses report using VoIP US VoIP Revenue will grow from $1.3 billion in 2004 to $19.9 billion in 2009 Hosted IP Telephony will grow from $310 million in 2005 to $5.9 billion in 2009 Sources: Forrester, Infotech, Gartner Group

5. Asterisk Community Benefits Well documented platform Wide variety of patches and add-ons available Active user community – forums.digium.com – www.voip-info.org/wiki-Asterisk – www.asteriskguru.com

6. Asterisk Business Edition Benefits Fully Supported Platform Decreased Risk Stress Tested Certified Hardware List

7. Asterisk as an Enterprise PBX Reduced Total Cost of Ownership if the #1 Reason for IP PBX Deployment – Inexpensive Deployment compared to traditional hardware PBX solutions – Reduced Maintenance Costs – M/A/C – Convergence – One Wire to Desktop

8. Asterisk as an Enterprise PBX Diversity of Implementation Options – IP Phones – POTS/ADSI Phones – SIP/IAX Trunking – TDM Interfaces

9. Asterisk as an Enterprise PBX Other Key Benefits – Forward Compatibility – Video, Presence – Flexibility – Richness of Features – Web Based Management – Multiple Office and Remote User Integration – Disaster Recovery

10. Other Asterisk Applications Conferencing Server CRM Integration Example Custom Applications – Advertising Tracking – Video Pushdown – Time Capsule

11. Course Overview Welcome and Introduction Applications of Asterisk in the Enterprise Providing Asterisk Based Solutions Q&A

12. Competitive Nature of Telephony More consumer options than ever Customer management and support are crucial to retaining business Importance of differentiator

13. Typical Business Models IP PBX Retailer/Implementer Turnkey Service Provider Application Development and Hosting

14. Hosted vs. Premise IP Telephony Cost Efficiency vs. Reduced Control Amount of Hardware to Maintain WAN Concerns Blending IP and TDM

15. Pricing Discussion Traditional Per-Line Fees Per-Seat Software Style Licensing Metered Usage and Flat Rate M/A/C Recurring Revenue

16. Client Implementation Notes Importance of smooth transition Physical infrastructure concerns LAN/WAN Qualification Standardization

17. Question and Answer Any Questions? Feel free to email me questions at dthomson@vocal-net.net dthomson@vocal-net.net Thanks For Coming!