1. Supporting Better Futures for People at risk of homelessness Housing Support Duty & Monitoring Prevention of Homelessness 3 rd September 2014 Alan Brand – Housing Options Team Leader Karen Perratt- Housing Support Co-ordinator

2. The Housing Support Duty A duty on local authorities to conduct a housing support assessment for applicants who are unintentionally homeless or threatened with homelessness and that they have ‘reason to believe’ need the housing support services prescribed in regulations. Prescribed Services (a) advising or assisting a person with personal budgeting, debt counselling or in dealing with welfare benefit claims; (b) assisting a person to engage with individuals, professionals or other bodies with an interest in that person's welfare; (c) advising or assisting a person in understanding and managing their tenancy rights and responsibilities, including assisting a person in disputes about those rights and responsibilities; and (d) advising or assisting a person in settling into a new tenancy.

3. Renfrewshire Housing Advice and Homeless Services Prevention Team Rent Deposit Guarantee Officer Youth Prevention Officer Mediation Officer Prevention Officer – (Section 11) New Start Youth Case Worker Homeless Addiction Liaison Officer Prevention Officers Housing Advice Housing options Team Leader Housing Options Officers RSL Liaison Officer Housing Liaison Officer (MAPPA) Housing Support Team Homeless – Housing Support Officers Housing support Officers based in 2 Community Teams Commissioned support from external providers Follow on Support to Supported Accommodation

4. Better Futures Assessment Matrix- Accommodation Health Safety and Security Social and Economic Wellbeing Employment and Meaningful Activity Services Delivered- Housing Support Addiction Services Groupwork – Open Doors, A Home For Keeps – 18 – 25, 26+ Adviceworks Employability Health- access to GP, Optician, Dentist, Chiropody Assessment Tool and Services

5. How and what we monitor Record every assessment of support need via mailbox  Support provided  Support declined/refused  No support need  Admitted to supported accommodation Better Futures Database  Housing support baseline assessments  Housing Support Reviews  Report on outcomes, service provided by need, duration

7. Work in progress Discussions with HSEU to: o Increase reports available o Add fields to show tenure type o Starting to record inappropriate referrals o Measure outcomes beyond support for sustainability (SHBVN)

8. Contact Details: alan.brand@renfrewshire.gov.uk 0141 618 5800 karen.perratt@renfrewshire.gov.uk 0141 618 5895