1. An Audience with Mary Portas Queen of Shops

2. Introducing Mary Portas Burt Cross – former Head of Marketing CWS

3. Given that there are large out of town stores all over the place, how does Mary think she can reverse the trend? Alison Lamond, The Co-operative Group

4. An Audience with Mary Portas Queen of Shops

5. If there was one piece of advice to those fledging co-ops, what would it be? Peter Couchman, Plunkett Foundation

6. An Audience with Mary Portas Queen of Shops

7. Many of our high streets are losing their individuality by mainly consisting of national retail brands, is this a reflection of the increasing range of larger multiples pushing little business out of the way? How can both operate in harmony? Patrice Garrigues, The Midcounties Co-operative

8. An Audience with Mary Portas Queen of Shops

9. In the Daily Telegraph (January 2010) you gave a positive 7 out of 10 score following a visit to a rebranded Co-operative Foodstore in Manchester. In what ways could the Co-operative share its story more effectively with its customers? Jim Watts, Midlands Co-operative Society

10. An Audience with Mary Portas Queen of Shops

11. What do you think is a stronger USP for Co-operatives – being owned and controlled by its members or its wider social goals and community values Sion Whellens, Calverts

12. An Audience with Mary Portas Queen of Shops

13. How can small producers with higher costs make it into the high street? There are certain mark ups demanded by retailers which might be hard to achieve without compromising the business model? Becky John, Whomadeyourpants?

14. An Audience with Mary Portas Queen of Shops

15. Thank you from the Co-operative Sector