1. Conférence Redesigning public administration training to deal with the global development agenda SSPA, Rome 13-14 October 2008 Dr. Fabrice Larat Directeur du Centre d’Expertise et de Recherche Administrative, ENA « Le système d’évaluation des performances dans la formation initiale à l’ENA » Groupe de travail 2 « Benchmarking and evaluation in civil service training »

2. Performance evaluation and quality control of training programmes on public administration Benchmarking: how to measure performance and according to which criteria of referencecomment Advantages and limits of self-centred versus external focused quality control processes How does the system of quality control of the ENA’s main training activities works?

3. The four points of orientation available for performance evaluation in public administration training Opinion of the direcft benificiaries of the training programme Trainees Future employers Best practices Opinion of the ultimate benificiaries of the training programme Essential The evaluation strategy to adopt in the training programme must be chosen in accordance with the own priorities and objectives of the programme and depending on the of the institute or school that performe it! Teaching staff Opinion of the persons in charge of teaching Training programme External oriented evaluation Self-centred evaluation What is done outside in similar programmes

4. Three main steps of the evaluation process a) Collecting Information  Available and accessible data  Reliability and representiveness  Comparability b)Data Analyse  Combining different kinds of data in order to make a contradictory analysis  Taking the context into account  The assessment of performance must be coherent with regard to the programme’s objectives c)Reaction (= Undertaking necessary measure to improve quality) ‏ Les mesures d’adaptation prises doivent être…  Relevant  Appropriate  Efficient  Justified

5. Overall organisation of the curriculum Content of the different courses + pedagogical instruments Teaching staff Internships Stages Student interviews** Evaluation questionnaires ** Feed back from student associations * Employers survey* Monitoring during programme duration Feedback from alumni* Programme adapatation ConcoursConcours Feed back from the teaching staff StartStart EndEnd Report from the stage supervisor Quality control system for main training programme at ENA Legend: Source of information = trainees Source of information = teaching staff Source of information = Employers * Collecte d’information ponctuelle ** Collecte d’information systématique Module 1 Module 3 Module 2 Evaluation a posteriori Bilans personnalisés **