1. The 10 Commandments of Trading Standards

2. The 1 st Commandment Goods shall be of satisfactory quality That’s nothing to do with if the customer likes what they’ve bought It’s about whether it does what it says on the tin!

3. The 2 nd Commandment Goods & services shall be as described

4. The 3 rd Commandment Repairs shall be done with all reasonable care and skill

5. 4 th Commandment Prices shall not be misleading

6. 5 th Commandment Counterfeit goods shall not be sold

7. 6 th Commandment  No short measures!

8. 7 th Commandment Goods shall be safe

10. 8 th Commandment Are you offering credit? Get a licence!

11. 9 th Commandment  No Cold Calling Signs shall be respected

12. 10 th Commandment If you’re a good trader, prove it! Join Buy With Confidence