1. Arnaldo Montaner amontane@cisco.com
Licensing update
Consulting Systems Engineer
Arnaldo Montaner

2. Session Agenda UC 10 Licensing UC 10 License Management Update
License Migration Process
Drive to 9 Metrics
Q & A

3. Enhanced Plus / Enhanced
Cisco Collaboration Systems Release 10 Licensing Summary
Personal Multiparty
Personal Multiparty  +
WebEx Conferencing
Unity Connection
Expressway
N/A
Jabber UC
Jabber IM/P
Prime Collaboration
# of Devices Supported
Multiple
Two / One
One
CUWL
Professional
Standard
UCL
Enhanced Plus / Enhanced
Basic
Essential
Price
$500
$325
$295 / $210
$125
$40
Allows for up to 4 parties in a video conference; included in CUWL Pro
WebEx Conferencing
One Named User license for both WebEx Meeting Center (1 year) AND WebEx Meetings Server; included in CUWL Pro
Expressway Remote Worker
Firewall traversal for voice and video; included in UCL Enhanced & above
Firewall traversal for IM&P; included with all UCM licenses
CPE & Hosted
CPE & Hosted
Prime Collaboration
Cisco Prime Collaboration Standard; included with CUCM
 = included w/ license
+ = optional add-on
N/A = not available w/ license

4. Collab System Release 10 Licensing Summary
Maintaining simplicity with added value
CUWL PROFESSIONAL
Personal Multiparty
WebEx Conferencing
CUWL PROFESSIONAL + +
CUWL STANDARD
CUWL
STANDARD
Multiple Devices
Unity Connection + +
UCL ENHANCED PLUS/ ENHANCED
UCL ENHANCED PLUS / ENHANCED
Expressway for Remote Workers
Any Device Support w/ Jabber
Cisco Prime Collaboration
One / Two Devices + + + +
Updates and additions to System Release 10 listed in green

5. Get Current – Stay Current New Upgrade Pricing Option for Collaboration Licensing

6. FY13 Software Upgrade Options
Ended July 27, 2013
Artificially low promotional list price
Reduces the value of maintaining UCSS
UCSS
A la Carte Upgrade
9 & 3 Promotion
Customer Segment
Customer w/ UCSS
Customer w/o UCSS
Customer w/o UCSS
Offer Detail
UCSS Provides the Right to a Major Upgrade
Purchase a New License at 50% of the Original Price
$9 (List Price) + 3 Years of UCSS
% of Product Price 0%
50%
25%
Upgrade Example: 8.6 Enhanced License to 9.1 Enhanced License

7. New Software Upgrade Options
Promotional List Price replaced with Standard List Price
List price now tied to the value of the license
UCSS
A la Carte Upgrade
Get Current
Stay Current
Customer Segment
Customer w/ UCSS
Customer w/o UCSS
Customer w/o UCSS
Offer Detail
UCSS Provides the Right to a Major Upgrade
Purchase the latest version at 50% of the Original Price
Purchase the latest version at ~20% of the Original Price + 3 Years of UCSS
% of Product Price 0%
50%
40% ~45%
Upgrade Example: 8.6 Enhanced License to 9.1 Enhanced License

8. Pricing Comparison UCL Enhanced & Unity Connection
Before:
9 and 3 Upgrade Offer
UC Product
List Price
3 year UCSS List Price
CB Plus Net Price* (License – 64%, UCSS – 64%)
Cisco UCL
$9/user
$36/user
$16.20/user
Cisco Unity Connection
$20/user
$10.44/user
Total Cost
$26.64/user
After:
Get Current – Stay Current
UC Product
List Price
3 year UCSS List Price
CB Plus Net Price* (License – 85%, UCSS – 64%)
Cisco UCL
$45/user
$36/user
$19.71/user
Cisco Unity Connection
$15/user
$20/user
$9.45/user
Total Cost
$29.16/user
*Net price to partner

9. Pricing Comparison CUWL STANDARD
Before:
CUWL Reinstatement
UC Product
List Price
3 year UCSS List Price
CB Plus Net Price* (License – 85%, UCSS – 64%)
Cisco CUWL STD
$80/user
$70/user
$37.20/user
Total Cost
After:
Get Current – Stay Current
UC Product
List Price
3 year UCSS List Price
CB Plus Net Price* (License – 85%, UCSS – 64%)
Cisco CUWL STD
$65/user
$70/user
$34.95/user
Total Cost
*Net price to partner

10. Summary of the Changes The 9&3 promotion ended on July 27
Quotes using skus after July 27 will reflect new pricing
Options for upgrading moving forward
UCSS coverage is the best option and the most effective way to upgrade
However, if customer is without UCSS coverage there are 2 options
Get Current - Stay Current upgrades available at ~20% of new license list price with the purchase of 3 years of UCSS
A la carte upgrades are available at 50% of new license list price
To maintain the Drive to 9 momentum, Get Current – Stay Current will receive an 85% discount (+43% in EMEAR) via the Drive to 9 offers in Collaboration Breakaway Plus as well as in the Midmarket Collab Promo
Skus and order process remains the same – No change to partner process!
Small increase in UCL average selling price
Small decrease in CUWL STD & PRO average selling price
NEW

11. SKU List

12. Agenda What’s New? Upgrades and Migrations
Upgrade to 10
Migrate to 10
UC 10 Features for Migration Support 

13. What’s new?

14. Enterprise License Manager
Becomes…

15. Cisco Prime License Manager
Aligning with Cisco Prime suite of management products.
Independent standalone product with independent release cycle.
Positioned to support other Cisco products.
Standalone installation/backup/restore (.iso) and OVA
4 GB RAM
1 CPU
50 GB hard disk

16. What’s new for UC 10 License Management
Enterprise License Manager renamed… Cisco Prime License Manager
Independent product release cycle
Independent .iso, updates and virtual machine templates
Major Version Upgrade
Fulfill upgrade PAKs through efulfillment (feature and version)
Seamless license upgrades for major versions 9.x and higher
License Usage History
Report history for license usage and compliance
Manual License Definition Update
Manual updates for product license definition
Improved Product Alert Indicators
Warnings and errors displayed on dashboard, license alerts and product instance areas
Warning expiration shown
User Interface Improvements
License usage
License planning
Menu options
Local Language Support
Locales included with .iso
Support for English +12 additional languages
Added Product Support
Cisco Emergency Responder

17. Upgrades and Migrations

18. Getting to 10…. UCM pre-9.x to UCM 10 UCM 9.1 to UCM 10
UCM 10.x
Migration
UCM 9.x
UCM 10.x
Upgrade
Software feature upgrade
License PAK issued
Fulfillment manually or via electronic fulfillment
Manual fulfillment: licenses (PAKs) are registered on then license file installed licenses Cisco Prime LM.
Electronic fulfillment: register and install directly on Cisco Prime LM
Upgrades do not issue license PAKs
License files must be migrated
Manual license migration process is used

19. Support Matrix
Cisco Prime LM 10.0 will support CUCM version 9.1 and version 10
Enterprise LM 9.1 will support CUCM version 9.1 and version 10 with an update
ELM 9.0 to 9.1 or 10 requires a manual license migration
Product Version
ELM 9.0
ELM 9.1
Cisco Prime LM
CUCM/CUCM 9.0 Y N
CUCM/CUC 9.1
CUCM/CUC 10.0
Y *
* COP update required

20. Upgrades
Upgrade to 10

21. Software Version Upgrade
Upgrade to 10
Software Version Upgrade
Software Feature Upgrade
For major version upgrade
9.x to 10.x
10.x to 11.x
For like-for-like license types (features)
Enhanced UCL v9 to Enhanced UCL v10
CUWL STD v9 to CUWL STD v10
For upgrade to a higher license level
Basic UCL to Enhanced UCL
Enhanced UCL to Enhanced Plus UCL
Feature upgrade within a version
Basic v10 to Enhanced v10
Enhanced v10 to Enhanced Plus v10
May require additional entitlement
Enhanced to CUWL STD – requires ESW/UCSS
Enhanced UCL v10
Enhanced UCL v9
Version upgrade
Enhanced UCL v10
Basic UCL v10
Feature upgrade

22. Migration
Migrate to 10

23. Manual License Migration (pre 9.x)
Migrate to 10
Manual License Migration (pre 9.x)
Supported manual license migration for UC Manager, Unity Connection (CUWL)
License Count Utility – revised to support data gathering and submittal of the request for a pre-upgrade license review report.
Enterprise License Manager – revised migration utility for UC Manager (UCL/UWL) customers to support data gathering and submittal of the request for license migration to the Cisco global licensing office
Enterprise License Manager – revised migration utility for Unity Connection (UWL) customers to support data gathering and submittal to the Cisco global licensing office

24. UC 10.0 Features for Migration Support
Cisco Prime LM
License version upgrade (9.x – 10.x)
Unified CM
Self management of devices – Self Provisioning and Self Care
Prime Collaboration Provisioning
User/Device Association Tools

25. Agenda Migration Process Overview Pre-upgrade Planning
Post-upgrade License Migration

26. UC Manager License Migration pre 9.x to 10
Prior to Upgrade
Data Collection
Install Software
Request License
Ongoing Deployment
Planning
Register any unused PAKs
Install all licenses
Validate installed licenses
Run License Count Utility (LCU)
Collect purchasing history
Review License Count Utility (LCU) results
Plan for growth/ additional licenses/users
Assign devices - OwnerUserId
Plan for unused DLU allocation (if applicable)
Plan for additional UCSS/ESW at renewal on any additional licenses
Order the upgrade
Migrate existing UC deployment to UC 10 release
Install & configure Cisco Prime License Manager (Cisco Prime LM)
Run the Cisco Prime LM migration utility
Submit from Cisco Prime LM migration utility with required information
Cisco licensing will send a confirmation with updated user quantities
Cisco licensing will send the license file with the issued licenses
Install the issued license file in Cisco Prime LM
Upon next contract renewal for UCSS/ESW use current user license quantities from Cisco Prime LM
Documented in Unified Communications Manager 9.1(2) Release Notes

27. Unity Connection License Migration pre 9.x to 10
Plan and Purchase
Install/
Upgrade
CUWL?
Request License (CUWL)
YES
Submit from Cisco Prime LM migration utility with required information
Cisco licensing will send a confirmation with updated user quantities
Cisco licensing will send the license file with the issued licenses NO
Register unused PAKs
Install all licenses
Collect purchasing history
Plan for growth/additional users
Order the upgrade
Migrate existing UC deployment to 10
Install and configure Cisco Prime LM
Run the Cisco Prime LM license migration utility
Generate migration license request
Submit migration request on /license
Install License file

28. Planning
Pre-upgrade Planning

29. Pre-upgrade Planning Did you know?
The process for license migration planning to UC 9.x now starts with running the License Count Utility:
License Count Utility (UCT) 9.1(2) [now posted on CCO software download here: LCU]
(See the process overview in the current 9.1(2) Release Notes here: UC Manager 9.1(2) release notes)

30. Pre-upgrade Planning Licensing responds w/ license plan report
Run LCU
Submit to
Review and plan for growth
Based on your information ….will receive the following UC10 licenses:
(qty) CUWL Standard
(qty) Enhanced UCL
(qty) Basic UCL
LCU Output report

31. Post-upgrade License Migration

32. UC Manager License Migration pre 9.x to 9.1
Post Upgrade
Data Collection
Install Software
Request License
Ongoing Deployment
Planning
Register any unused PAKs
Install all licenses
Validate installed licenses
Run License Count Utility (LCU)
Collect purchasing history
Review License Count Utility (LCU) results
Plan for growth/ additional licenses/users
Assign devices - OwnerUserId
Plan for unused DLU allocation (if applicable)
Plan for additional UCSS/ESW at renewal on any additional licenses
Order the upgrade
Migrate existing UC deployment to UC 10 release
Install & configure Cisco Prime License Manager (Cisco Prime LM)
Run the Cisco Prime LM migration utility
Submit from Cisco Prime LM migration utility with required information
Cisco licensing will send a confirmation with updated user quantities
Cisco licensing will send the license file with the issued licenses
Install the issued license file in Cisco Prime LM
Upon next contract renewal for UCSS/ESW use current user license quantities from Cisco Prime LM
Documented in Unified Communications Manager 9.1(2) Release Notes

33. Post-upgrade License Migration
Run Cisco Prime LM Migration
Licensing responds w/ licenses
Submit to
Install on Cisco PrimeLM
Based on your information, here are the UC10 licenses:
(qty) CUWL Standard
(qty) Enhanced UCL
(qty) Basic UCL
Attach pre-upgrade LCU output

34. License Migration Scenarios Upgrading from pre-9 version to UC 10
Unused DLUs to UCL
Unused DLUs or Existing UCL to CUWL
Existing CUWL to CUWL
Existing CUWL to mixed CUWL/UCL
Extension Mobility
UCL Customer
CUWL Customer
Current configured users and devices are migrated as:
UCL licenses
UCL licenses or CUWL (if CUWL migration purchased)
CUWL licenses
CUWL and UCL licenses
CUWL + Enhanced UCL for EM devices
Unused DLUs are migrated as:
Enhanced UCL
Enhanced UCL then CUWL (if CUWL migration purchased)
Not applicable
Not Applicable
Install base updated to:
Total # Licenses
Total # licenses
Total # licenses –EM licenses excluded
Service contracts due:
Upon Renewal – based on total # licenses
Upon Renewal – total # licenses (EM licenses excl.)
Required purchase:
Upgrade for # of existing UCL users OR under UCSS/ESW contract
Enh UCL to CUWL migration for existing AND DLU converted licenses
None if active UCSS/ESW contract
Upgrade for # existing UCL users OR under UCSS/ESW contract

35. Initiate your request for UC 10 License Migration Assistance
TAC Service Request Tool
Open your service request by web:
Open any service request via *include cisco.com user id*
Phone
Open service request by telephone via country-specific numbers
The Global Licensing Operations (GLO) Team is available 24 x 7 x 365 and has knowledgeable agents that can help.
- Process your request and route it to the team best able to assist you
- Expect a response within hours
- Remember: Communications Manager & Connection licensing has a 60 day grace period from the time that users are configured on the system
Include in the
Subject: UC 10 License Migration
CCO id: <include user id>

36. Information to send to Cisco licensing License Migration UC 10
Cisco Prime LM License Migration Utility will collect this information:
License Count Tool (UCT) output
Entitled UCSS/ESW contract number(s) or proof of purchase of a version upgrade
address(es) to send license and software support contract updates
Cisco Prime LM generated License Request
MAC address/Licensing MAC from existing publisher server(s)
Number of Public Space Devices
The customer will still need to provide the following:
Site information (name-all name permutations, City, state, country) for contract update
Cisco Prime LM License Migration Utility generates an to send to GLO at
Did you know?
LCU supports versions 6.x-8.x
For pre 6.x, CME or other conversions:
Use device inventory and user counts :
Provide device inventory (qty of each device type)
Provide planned user counts (users with no features, users with mobility enabled)

37. TIPS Know your inventory and purchasing history
Know your plan for post upgrade (i.e. growth, migration to CUWL, UCSS purchase, etc.)
Assign users to devices (Owner User ID) prior to upgrade and license migration
Know your preferred deployment model
Gather required information prior to running the utilities

38. Q&A

39. References

40. Community Resources Customer Unified Communications User Group
Collaboration User Group
Partner
Collaboration Partner Community
Collaboration Partner Community – CUCM Upgrade Resource Central

41. Licensing References
Cisco Unified Communications Manager Documentation Guides (all versions)
Release Notes for Cisco Unified Communications Manager, Release 9.1(2) New!
Cisco Unified Communications Manager Features and Services Guide, Release 9.1(1)
Cisco Collaboration 9.x Solution Reference Network Designs (SRND)
Cisco Unified Communications Manager Maintain and Operate Guides (all versions)
Enterprise License Manager User Guide, Release 9.1(2) New!
Using Cisco Unified Communications Manager License Count Utility, Release 9.1(2) New!
Licensing Information
Cisco Unified Communications Licensing
Cisco Unified Communications Software Subscription
Licensing Support
Contact (or with the subject of “licensing”).
UCSS Support:

42. Migration References Upgrade Readiness Assessment
(Direct Web App Link)
(URC)
Upgrade and Migration Guide
Collaboration User Group Briefing Replay Archive
Aug 8, 2013 – Cisco Unified Communications Manager (CUCM) 9.1 Migration – System Level Approach & Best Practices
July 18, 2013 – Migrating to Cisco Unified Communications Manager 9.1 – Technical Deep Dive
Aug 22, 2103 – Enterprise License Manager and Cisco Unified Communications Manager 9.1 License Migration