1. Library Resource Management Systems Forum, Boston Happy Birthday, Barcode

2. What do libraries want to achieve with their library systems? Thomas Wall, University Librarian Boston College Library Resource Management Systems Forum, Boston, Oct. 8, 2009

3. Confession: I am not a systems guy

4. But I am a Public Services Guy Find it Get it Use it Create it “Talk” about it

5. What do libraries and their users want to achieve with their library systems? Bob Gerrity, AUL for Info. Tech. Boston College Library Resource Management Systems Forum, Boston, Oct. 8, 2009

6. Toward Service-Oriented Librarianship at Boston College Bob Gerrity and Kevin Kidd Boston College Library Resource Management Systems Forum, Boston, Oct. 8, 2009

7. About Boston College Private, Jesuit university 14,000 students 900 faculty 200 library staff 2.6 million volumes $8M acquisitions budget – 60% on e-resources Library Resource Management Systems Forum, Boston

8. About Boston College Library Technology: The Usual Suspects – ILS (ALEPH) – Federated Search (MetaLib) – Link Resolver (SFX) – Next-Gen. Search (Primo) – ERM (home-grown) – IR (bepress, DigiTool) – ILL (Illiad) Library Resource Management Systems Forum, Boston

9. More on the Usual Suspects – Provide good functionality: Help manage and link users to expanding e-resource collections Leverage cooperative/consortial relationships Expose our digital collections Inventory control for print collections – But: They require a lot of overhead and support Don’t always play well together, or with other systems we need to interact with (VLE, campus financials, etc.) Lack holistic design Still require users to come to us Library Resource Management Systems Forum, Boston

10. Fewer silos Framework that supports unified management of mixed collections (print, electronic, digital) Reduced TCO Service-Oriented Architecture Reduced complexity – Only possible if we are willing to simplify and streamline the way we do business What we’re looking for in future library systems Library Resource Management Systems Forum, Boston

11. One stop shopping (discovery to delivery) Flexible delivery options Services delivered to mobile devices Contextualized services – Take advantage of what we know about the user based on his/her role or what we can deduce based on their behavior What users are looking for in future library systems Library Resource Management Systems Forum, Boston

12. How do we add value to current systems? Overlay services/add-ons/widgets Recommenders (bX, bibtip) Enrichment services – Book covers, ToCs LibX X-isbn Local development – Locate (Stack Map) Library Resource Management Systems Forum, Boston

13. Huh?

14. Library Resource Management Systems Forum, Boston

17. How do we build a framework to build and sustain a suite of value-added services? Library Resource Management Systems Forum, Boston

18. “How does the library best make services and resources available to users at the point in their research that makes the most sense?”