1. What if inspections do not work? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands

2. Inspectie Leefomgeving en Transport Relentsless compliance problems Sometimes when regulation and inspections simply do not work. A regulator has to go “back to the drawing board” to invent a new solution to a societal problem.

3. Inspectie Leefomgeving en Transport Definition of a societal problem: Actor Action Harm Limitations

4. Inspectie Leefomgeving en Transport A process approach

5. Inspectie Leefomgeving en Transport A simple example

6. Inspectie Leefomgeving en Transport Process analysis of the social process: Harmfull action:

7. Inspectie Leefomgeving en Transport Taking the individual perspective: Tools, information, support

8. Inspectie Leefomgeving en Transport Taking the societal perspective: Tools, information, support

9. Inspectie Leefomgeving en Transport Putting it together

10. Inspectie Leefomgeving en Transport To solve the problem, you change the process

11. Inspectie Leefomgeving en Transport 7 strategys Strategy 1: creating awareness to the actor of the harm his action creates to society Strategy 2: negatively compensate the profit (fulfilled needs) of the actor Strategy 3: Filling the unfulfilled needs of the actor in another way Strategy 4: taking away the tools, information or support needed for the action Strategy 5: Compensating the harm to society Strategy 6: Changing the context of the action Strategy 7: Adding tools, information or support to stimulate desired behavior.

12. Inspectie Leefomgeving en Transport Strategy 1: creating awareness to the actor of the harm his action creates to society

13. Inspectie Leefomgeving en Transport Strategy 2: negatively compensate the profit (fulfilled needs) of the actor

14. Inspectie Leefomgeving en Transport Strategy 3: Filling the unfulfilled needs of the actor in another way

15. Inspectie Leefomgeving en Transport Strategy 4: taking away the tools, information or support needed for the action

16. Inspectie Leefomgeving en Transport Strategy 5: Compensating the harm to society

17. Inspectie Leefomgeving en Transport Strategy 6: Changing the context of the action

18. Inspectie Leefomgeving en Transport Strategy 7: Adding tools, information or support to stimulate desired behavior

19. Inspectie Leefomgeving en Transport A chain of processes

20. Inspectie Leefomgeving en Transport Thank you for listening, Rob van Dorp +32704563273 Robert.van.dorp@ilent.nl