1. 1 The Case For Healthy High Performance Cleaning

2. 2 Agenda I.Situation II.Idea III.How it works IV.Customer value V.Next steps

3. 3 Indoor Environmental Quality People on average spend 90% of their time indoors. Tighter buildings Poor air circulation More people in same space Improper cleaning can lead to lost productivity leading to more than $60 billion annually.

4. 4 Human Impact Contaminants indoors can be two to five times worse than those outdoors. Asthma increased in young children by 160% since 1980. Poor indoor environmental quality is suspected to be linked to some forms of cancer.

5. 5 Impact of Commercial Buildings Buildings consume: 40% of total energy 65% of total electricity 30% of raw materials 12% of potable water Buildings consume: 40% of total energy 65% of total electricity 30% of raw materials 12% of potable water Cleaning buildings require: 5 billion pounds of chemicals 4.5 billion pounds of paper 36 billion plastic trash liners 20 million vacuum cleaners Cleaning buildings require: 5 billion pounds of chemicals 4.5 billion pounds of paper 36 billion plastic trash liners 20 million vacuum cleaners

6. 6 Third-party standards / guidelines Green building rating system Green chemical certifier Paper and liners CRIs Green Label

7. 7 Markets on the move Education BSCs, Property Mgmt, Owned Health Care Government Environmentally Preferable Purchasing Guidelines and Executive Level Agencies 14 States mandate EPP guidelines and LEED: CA, CT, IL, ME, MD, MA, MI, MN, NJ, NY, OR, PA, WA, WI

8. 8 Lifecycle Costs of Buildings Source: Johnson Controls

9. 9 To date…solutions limited to chemicals

10. 10 Agenda I.Situation II.Idea III.How it works IV.Customer value V.Next steps

11. 11 Get to know the USGBC & LEED Microsoft National Geographic Pentagon Hewlett Packard What is the US Green Building Council? What is the US Green Building Council? usgbc.org A leading national coalition for producing a new generation of buildings that deliver high performance inside and out. Its mission: To promotes the design, construction and operation of environmentally responsible, profitable, healthy facilities. Its membership: Has swelled to over 6000 member organizations, growing at a rate of almost 300% in the past two years. Duke University Johnson & Johnson Cambridge Memorial Johnson Diversey

12. 12 LEED Family of Rating Systems

13. 13 What is LEED-EB? The LEED Green Building Rating System is owned and managed by the USGBC LEED-EB stands for (Leadership in Energy and Environmental Design for Existing Buildings) It is a voluntary, consensus-based set of performance standards for the sustainable upgrades of existing buildings to help operate them in a sustainable way on an ongoing basis.

14. 14 LEED-EB Registered by Type

15. 15 LEED-EB Point System

16. 16 Partner with the leaders Legacy –1930s Carnauba flight for sustainable source of wax –1970s First to phase-out of CFC Member of the US Green Building Council –Stu Carron – Chairman of LEED-EB Steering Committee –Greg Bell – LEED-EB Marketing Committee LEED-EB Certified Building – Gold Level EPA Design for the Environment –Dr. Bob Israel – Co Chairman Member Alliance for Sustainable Built Environment (ASBE) Healthy High Performance Cleaning program –Green Seal Stakeholder Committee for Green Cleaning –Samuel C Johnson Environmental Stewardship Award –Wisconsin Business Friend of the Environment Award Member of Green Seal Stakeholder Committee for Green Cleaning Standards.

17. 17 Partner with a leader Completed in 1997 before LEED standards Built at or below market costs Only LEED-EB Certified mixed-used facility Built as a living laboratory and model for managing facilities JohnsonDiversey Global HQ Sturtevant, WI LEED-EB Gold Level Certified, 2004

18. 18 Healthy High Performance Cleaning HHPC is a comprehensive approach to help attain safe, healthy, high performing facilities. HHPC goes well beyond chemicals HHPC is aligned with LEED-EB Incorporates third-party standards Healthy High Performance Cleaning Products Implementation LEED guidance

19. 19 Healthy High Performance Cleaning Program H EALTHY H IGH P ERFORMANCE C LEANING Procedures Posters Checklist Training / Printable CD Written Green Cleaning Policy Sales & Marketing Tool Aligned with LEED-EB Environmentally Preferable Guidelines Chemicals Paper/liners Tools/equipment

20. 20 Ready-to dispense Pace Microfiber Mopping System Portfolio Stride Neutral Cleaner Alpha HP Multi-Surface Cleaner Glance Non-Ammoniated Glass Clnr Crew Restroom Cleaner & Scale Remover Aquaria No Zinc Floor Finish Freedom SC Stripper Heavy Duty Pre-spray and Shampoo

21. 21 Certified chems Microfiber HHPCleaning Distributor Partner Chemical portfolio Consumables Tools/equipment Service Facilities Maintenance Janitorial Exterior Maintenance Customer Environmental Initiative Reduced Life Cycle Costs (ROI) Reduced Environmental Foot Print Increase Employee Productivity Reduced Resource Consumption Brand Equity Reflect Corporate Culture Marketing Opportunities Harness Portfolios, Services, Programs

22. 22 Agenda I.Situation II.Idea III.How it works IV.Customer value V.Next steps

23. 23 Implementation Strategy Prerequisite: Customer management supports environmental initiative. Step 1: Assemble team and develop program scope, timing and responsibilities Step 2: Facility evaluation and benchmarking Step 3: Consensus building Step 4: Training front-line staff Step 5: Promote and market program Step 6: Continuous improvement

24. 24 Six Steps to Implementation Step 1: Assemble team and scope project Team to consist of representatives from school-- Bldg Owner, Prop Mgmt, Tenant Representative 4M JohnsonDiversey (JWP) Distribution Set goals, objectives and ambitions Agree to milestones, timing and investments Pilot first

25. 25 Six Steps to Implementation Step 2: Facility evaluation and benchmarking –Survey Chemicals Consumables Tools and equipment –Cleaning and maintenance SOPs assessment –Site survey

26. 26 Step 3: Consensus building among cleaning & maintenance staff Communicate to cleaning team Program goals Provide perspective for crucial roll they play in program success Elevate status within organization Pathway to professionalism Six Steps to Implementation PPT Training Presentation

27. 27 Six Steps to Implementation Step 4: Training Utilize the HHPC Kit for on- the-job training Green cleaning strategy Green cleaning procedures Training posters Job performance checklist Purchasing guidelines

28. 28 Six Steps to Implementation Step 5: Communication strategy Internal Students Faculty Employees Visitors External Surrounding community News media Customers

29. 29 Six Steps to Implementation Step 6: Continuous improvement Occupant survey Site survey review

30. 30 Agenda I.Situation II.Idea III.How it works IV.Customer value V.Next steps

31. 31 Brand equity Drive down operational costs Enhance asset value of facility Increase occupant satisfaction and productivity Reduce energy and resource consumption Government mandates Lessen impact on the environment Improve worker safety Improve risk & liability mgmt Plus LEED-EB Plus Sustainable operations inside & out Plus paper, liners, tools, equip. Green chemicals Traditional Commitment Value is Dependent on Commitment

32. 32 Making Buildings Count Making Buildings Count How Gary Saulson of PNC Financial Services leads his facilities team to the table with senior managers. PNC Financial Services & PNC Realty Services PNC RS gained a seat at the corporate table. Sr. mgmt interest in buildings on par with interest in BUs. PNC RS is a critical component of the corporate mission. PNC Financial Strategy Move to green buildings: less cost, improved productivity Benchmark every expense category for a building Want to be the employer of choice PNC Firstside Center in Pittsburgh, LEED-NC Silver All new buildings and renovations green Real Examples of Customer Value

33. 33 Real Examples of Customer Value National Geographic Society Washington DC LEED-EB Certified Joe Serna, Jr. Bldg CA EPA, Sacramento, CA Managed by Thomas Properties LEED-EB Certified Waste removal, cleaning supplies, electricity and landscaping cost reduction from $1.87 to $1.16/sft. For every $1 invested in green building improvements, market value increased $4.

34. 34 Real Examples of Customer Value JohnsonDiversey Global HQ Sturtevant, WI LEED-EB Gold Save 4 million gallons of municipal water and $90,000/Yr in energy. Serves as a living laboratory for product and program innovation. TOYOTA Motor Sales Torrance, CA LEED-NC LEED Certified Offices and leading manufacturer of environmentally friendly hybrid automobiles symbolize commitment.

35. 35 LEED-EB Contribution

36. 36 Environmental Impact Study, Dr. Michael Berry, Frank Porter Graham Development Center Air Pollutant Category % ChangeMost Probable Contributor Airborne Dust-52%Efficient vacs/bags, matting, damp dust cloths, frequent vacuuming, dusting, deep-cleaning of bldg Total VOC-49%Cleaning Chemicals, balanced ventilation, carpet extr Total Bacteria-40%Disinfectants, control of food and perishables, new extraction equipment, moisture control, good matting Days absent from school -46%School buses were cleaned Environmental Impact Study

37. 37 Health Impact Assessment Study, Dr. Leonard Krilov, Association for Children with Downs Syndrome School Illness% ChangeMost Probable Contributor Total Illnesses: respiratory, gastrointestinal -24%Proper use of cleaning products and modified cleaning procedures, sequencing, frequency of fresh cleaners Number of Dr. visits-34%Reinforced hand washing procedures Courses of Antibiotics -24%Educated staff, strategically placed procedural posters Days absent from school -40%School buses were cleaned Health Impact Study

38. 38 Student Performance Impact Study, Dr. Michael Berry, Charles Young Elementary School Impact of a Healthy Environment BeforeAfter Student Attendance89%93% Math Scores Above Basic51%76% Reading Scores Basic or Above 59%75% Student Performance Impact Study +49% +27%

39. 39 Agenda I.Situation II.Idea III.How it works IV.Customer value V.Next steps

40. 40 Next Steps Plus LEED-EB Plus Sustainable operations inside & out Plus paper, liners, tools, equip. Green chemicals Traditional Commitment 1.Assess current goals and ambitions toward sustainable operations 2.Assign a Champion 3.Assess facility 4.Leverage partnerships 5.Communicate inside and out