1. Data Library Gone Mining! Creating a Back-Up E. Hamilton M. Sivyer DLI Atlantic Training 2004

2. Outline Service level models Essential attributes of a backup Useful knowledge for a backup Communication

3. Service Level Models Lots of staff? Adopt a talented colleague and bring ‘em to training!

4. Service Level Models Specialized Units? Pair up with a trusted IT person, map, or stats person… Hee, hee…Sage is finally on vacation--time to create a little havoc in the data world!! Jackie’s Desk

5. Service Level Models Shallow Talent Pool? Create an alternate with a colleague who loves acronyms, and introduce them to us!

6. Service Level Models No faces in sight? Work on appointment basis Use web presence and cooperative programs like IDLS Consider partnering with another DLI Contact Put your director down as backup Other??? J. Teskey, my first back-up

7. Essential Attributes Curiosity Approachability Good reference skills Good manners The ability to say, “I don’t know—let me check!”

8. Tool Kit for Back-ups  Role of DLI Central Link with STC divisions Font of most (not all) knowledge Support for the “how do I…” questions Liaison with 66 institutions & STC divisions

9. Tool Kit for Back-ups  The License: nut & bolts Why the license exists What is at stake Using the decision flow chart Case law When in doubt…

10. Tool Kit for Back-ups  DLI Web, FTP Site & DLI List Structure of the web site What is not on the web site Subscribing and searching the DLI List Passwords, downloading and where you’ve put things you have already downloaded

11. Tool Kit for Back-ups  Who’s who DLI Contacts in the region DLI Gurus in the field DLI Unit names/faces/roles Regular data users

12. Tool Kit for Back-ups  Tools and Resources Key finding tools (Online Catalogue, Census site, DLI web site, ESTAT, IDLS) The local files and codebooks (in the OPAC or on your desk?) DLI List DLI Contacts

13. Tool Kit for Back-ups  Local Environment Role of OPAC and local web site Remote delivery options (IDLS, Sherlocke, CHASS) on site or via proxy service File preparation and on-site services (CD burning, local download, local ftp…) Statistical consultation or referral

14. External Communications DLI Unit: they need to know changes! Passwords do not get shared with faculty Websites, newsletters can be used to convey alterations or suspensions in service to your users Sign your alternate up to the DLI List before it is needed Warn of impeding assignments!

15. You need training to do the job You deserve time to eat, sleep and recreate In Summary… ERGO Let’s find you a back-up!