1. High Performance Test Teams

2. Agenda The story of a test team Journey towards High performance Conclusion

3. The story of a test team Building the team was fun! How did they position themselves? How were they organized? What were their skills, competencies? What was their relationship with other stakeholders? How was their performance measured?

4. The team’s journey EDD = Expected Defect Density KLoC = Kilo Lines of Code IT = Integration Test ST = System Test Package KLoC EDD end IT EDD end ST KLoC EDD end IT EDD end ST AAA42641.64832.11.6 BBB3064.72.43482.52.0 CCC4143.21.64381.71.3 Release1Release2

5. Transition to a new organization Development Unit Test Team1Test Team2Test Team3 Development Unit DM/ATM Development Unit DM/ATM Development Unit DM/ATM Test Team1Test Team2Test Team3 Centralized System Test Team Test Tool Expert Center Test Process Consultancy Services Functional Consultants/BAs

6. The Black and White Divide Design Test Project Design Tests Execute Tests Make Product Design Product Design Dev. Project Dev Focus Test Focus

7. Failure Costs Costs for Prevention and Detection Missing Revenue Internal and External Q-Costs Quality Level/Time Costs

8. Process and Product Optimization Product Improvement Process Improvement

9. ChaosControlled Efficient or Effective Journey to High Performance From a Controlled to an Efficient Process

10. From Quality Measurement to Quality Management Journey to High Performance

11. From Reactive Quality Proving to Proactive Quality Improving Journey to High Performance

12. From Downstream Subcontractor to Upstream Co-maker Journey to High Performance

13. From Development Driven to Customer Focused Journey to High Performance

14. Finding the Bugs Retesting the Solutions Delivering Test Resources What does it mean for test engineers?

15. Reviewing Req., DS and FD Unit Definition/WBS Integration Definitions Business Process Definitions Designing Testing Aspects of Projects Test Preparation and Execution Defect Root-Cause Analysis Product Quality Assessments Managing Test Projects Etcetera What does it mean for test engineers?

16. Development Vs Testing

17. Conclusion Release #1 TeamRelease #2 Team Primary GoalCreate an enthusiastic TeamUnderstand the needs of external stakeholders Secondary GoalInform the stakeholders of what the team has decided Create team cohesion and organization Team BuildingCome together as a team by learning about each other and sharing knowledge Come together as a team while learning about the stakeholders Type of interaction with the environment One way: InformTwo way: Diagnose/Feedback/Invent Overall focusBuild a teamHelp the organization achieve higher end quality