1. Stephen E. Lucas C H A P T E R McGraw-Hill © 2007 Stephen E. Lucas. All rights reserved. 12 Delivery

2. Slide 2 McGraw-Hill © 2007 Stephen E. Lucas. All rights reserved. Nonverbal Communication Communication based on a person’s use of voice and body, rather than on the use of words.

3. Slide 3 McGraw-Hill © 2007 Stephen E. Lucas. All rights reserved. Methods of Speech Delivery Manuscript Memory Impromptu Extemporaneous Manuscript Memory Impromptu Extemporaneous

4. Slide 4 McGraw-Hill © 2007 Stephen E. Lucas. All rights reserved. Manuscript Speech A speech that is written out word for word and read to the audience.

5. Slide 5 McGraw-Hill © 2007 Stephen E. Lucas. All rights reserved. Impromptu Speech A speech delivered with little or no immediate preparation.

6. Slide 6 McGraw-Hill © 2007 Stephen E. Lucas. All rights reserved. Extemporaneous Speech A carefully prepared and rehearsed speech that is presented from a brief set of notes.

7. Slide 7 McGraw-Hill © 2007 Stephen E. Lucas. All rights reserved. Impromptu Extemporaneous Little or no immediate preparation Fully prepared, delivered from brief notes

8. Slide 8 McGraw-Hill © 2007 Stephen E. Lucas. All rights reserved. Conversational Quality Presenting a speech so it sounds spontaneous no matter how many times it has been rehearsed.

9. Slide 9 McGraw-Hill © 2007 Stephen E. Lucas. All rights reserved. The Speaker’s Voice Volume Pitch Rate Pauses Volume Pitch Rate Pauses Vocal variety Pronunciation Articulation Dialect Vocal variety Pronunciation Articulation Dialect

10. Slide 10 McGraw-Hill © 2007 Stephen E. Lucas. All rights reserved. Volume The loudness or softness of the speaker’s voice.

11. Slide 11 McGraw-Hill © 2007 Stephen E. Lucas. All rights reserved. Pitch The highness or lowness of the speaker’s voice.

12. Slide 12 McGraw-Hill © 2007 Stephen E. Lucas. All rights reserved. Rate The speed at which a person speaks.

13. Slide 13 McGraw-Hill © 2007 Stephen E. Lucas. All rights reserved. Pauses A momentary break in the vocal delivery of a speech.

14. Slide 14 McGraw-Hill © 2007 Stephen E. Lucas. All rights reserved. Vocalized Pauses Pauses that occur when a speaker fills the silence between words with vocalizations such as “uh,” “er,” and “um.”

15. Slide 15 McGraw-Hill © 2007 Stephen E. Lucas. All rights reserved. Vocal Variety Changes in a speaker’s rate, pitch, and volume that give the voice variety and expressiveness.

16. Slide 16 McGraw-Hill © 2007 Stephen E. Lucas. All rights reserved. Pronunciation The accepted standard of sound and rhythm for words in a given language.

17. Slide 17 McGraw-Hill © 2007 Stephen E. Lucas. All rights reserved. Articulation The physical production of particular speech sounds.

18. Slide 18 McGraw-Hill © 2007 Stephen E. Lucas. All rights reserved. Dialect A variety of a language distinguished by variations of accent, grammar, or vocabulary.

19. Slide 19 McGraw-Hill © 2007 Stephen E. Lucas. All rights reserved. The Speaker’s Body Personal appearance Movement Gestures Eye contact Personal appearance Movement Gestures Eye contact

20. Slide 20 McGraw-Hill © 2007 Stephen E. Lucas. All rights reserved. Kinesics The study of body motions as a systematic mode of communication.

21. Slide 21 McGraw-Hill © 2007 Stephen E. Lucas. All rights reserved. Practicing Delivery Go through your preparation outline aloud to see how it translates into spoken discourse. Prepare your speaking outline. Practice the speech aloud several times. Polish and refine your delivery. Give your speech a dress rehearsal. Go through your preparation outline aloud to see how it translates into spoken discourse. Prepare your speaking outline. Practice the speech aloud several times. Polish and refine your delivery. Give your speech a dress rehearsal.

22. Slide 22 McGraw-Hill © 2007 Stephen E. Lucas. All rights reserved. Preparing for a Question- and-Answer Session Formulate answers to possible questions Practice the delivery of your answers Formulate answers to possible questions Practice the delivery of your answers

23. Slide 23 McGraw-Hill © 2007 Stephen E. Lucas. All rights reserved. Managing a Question-and- Answer Session Clarify the format Approach questions with a positive attitude Listen carefully Direct answers to the entire audience Be honest and straightforward Stay on track Clarify the format Approach questions with a positive attitude Listen carefully Direct answers to the entire audience Be honest and straightforward Stay on track

24. Slide 24 McGraw-Hill © 2007 Stephen E. Lucas. All rights reserved.