1. © 2004 SHRM SHRM Weekly Online Survey: August 24, 2004 Workforce Talent Management Sample comprised of 365 randomly selected HR professional. Analyzing 365 of 2194 emails sent, 2155 emails received (response rate = 17%). Survey fielded August 24 – August 30; presentation generated on August 31, 2004. Margin of error is +/- 5.0%.

2. © 2004 SHRM SHRM Weekly Online Survey: August 24, 2004 1. Over the next 12 months, which of the following best describes how your organization anticipates to increase its workforce talent? (Choose one only.)

3. © 2004 SHRM SHRM Weekly Online Survey: August 24, 2004 1. Over the next 12 months, which of the following best describes how your organization anticipates to increase its workforce talent? (Choose one only.) ChoiceCountPercentage Answered By both building and buying talent at approximately the same levels 16946.3% By primarily building the organization's talent by developing current employees 13837.8% By primarily buying the organization's talent by hiring new employees 369.9% Don't know226.0%

4. © 2004 SHRM SHRM Weekly Online Survey: August 24, 2004 2. Over the past 12 months, has your HR department increased its investment in workforce training and development?

5. © 2004 SHRM SHRM Weekly Online Survey: August 24, 2004 2. Over the past 12 months, has your HR department increased its investment in workforce training and development? ChoiceCountPercentage Answered Yes18851.5% No (skip to end)14339.2% Don't know (skip to end)349.3%

6. © 2004 SHRM SHRM Weekly Online Survey: August 24, 2004 3. Approximately, by what percentage, has your HR department increased its investments in workforce training and development? The average increase in investments for workforce training and development over the past 12 months was 35%. The range of increases was from 0% to 500%.