1. Stafford and Grad PLUS Exit Interview

2. Now that you are leaving school, it is important that you review your rights and responsibilities regarding your Federal Stafford and Grad PLUS Loans. Your Master Promissory Notes (MPNs) also contain your Rights and Responsibilities. Your MPNs are the binding legal documents that you signed to receive your student loans. By signing those notes, you indicated your commitment to repay your loans.

3. Your MPNs may have been used as a multi-year note if: your school was authorized for multi-year use or you did not change lenders. The multi-year feature of your MPNs is in effect for 10 years from the date of your signature, so if you go back to school, you may not be required to sign a new note. An MPN may be revoked: if you send a written notice to your lender, if you declare bankruptcy, or upon expiration of the 10-year period. Your MPNs may have only been used for one year at a time because: your school was not authorized for or chose not to use the multi- year function, you chose to sign a new note, or you changed lenders.

4. You must tell your lender about changes to your: name, address, and telephone number. You must also let your lender know if you: withdraw from school, drop below half-time enrollment, transfer to a new school, graduate, or have a change in status that would affect your loan status (for example: loss of eligibility for unemployment deferment by obtaining a job).

5. If you are having difficulties making your student loan payments, there are options to help you, such as deferment, forbearance, or an alternate repayment schedule (discussed later).

6. Your lender may sell your loan to another holder, such as another lender or secondary market. If this happens, the original lender and new holder will notify you in writing, including the name, address, and telephone number of the new holder. The terms and conditions of your loan will remain the same.

7. 1.) My lender needs to know when I: A. Change my name, address or phone number B. Change my enrollment status; i.e., withdraw or drop below half- time attendance, transfer to a new school or graduate C. Have new and better employment D. Both A and B 2.) If I am having difficulty making my student loan payments, I should contact my lender to: A. Have them begin default procedures because there are no other options B. Discuss my need for a better-paying job because they might have an opening C. Find out about postponing my payment requirements with a forbearance or deferment D. None of the above

8. Stafford Loans (subsidized and unsubsidized) Your Stafford Loans will have a grace period of six months before you enter repayment. This grace period begins the day after you stop attending school at least half-time. Each loan has only one six-month grace period. If you took some time off from school, you may have already used the grace period on some of your Stafford Loans, so you may go directly into repayment on those loans as soon as you leave school. Your loan holder will advise you of your first payment due date while you are in your grace period.

9. Grad PLUS Loans Grad PLUS Loans entered repayment on the date they were fully disbursed; however, as long as you were enrolled at least half-time, you qualified for an in- school deferment. You are eligible for a six-month grace period which begins the day after you drop below half-time enrollment before your Grad PLUS loan enters repayment again. If not, your first payment will be due within 60 days after leaving school or dropping to a less than half-time status. Your loan holder will advise you of your first payment due date shortly after you leave school or drop below half time.

10. Interest information : You are responsible for paying the interest that has accrued on your unsubsidized Stafford and Grad PLUS Loans from the time of the first disbursement. Though you're not required to make payments while in school, you should pay as much of the interest as possible to avoid a higher principal balance that will occur if the interest is capitalized (added to your principal balance). Lenders will typically capitalize the interest that accrued on your loans while you were in school on the day your loans enter repayment.

11. There is no penalty for making payments while in school or during a grace period. Paying ahead will decrease the total amount of interest that you pay on your loan and may help you to repay your loan faster.

12. Make sure you have all your loan records organized. It is important that you keep all of your loan papers and correspondence. Keep copies of everything. Create a monthly budget Know the amount of your student loan payments. Your lender automatically arranges a standard repayment schedule, but will provide you with information about other options (discussed in the next topic). Make sure that you factor your student loan payments into your monthly budget. Check to see if your lender offers automatic payment withdrawal. This is an easy way to make sure your payments are made on time. Some lenders even lower your interest rate if you sign up for this option. You may be eligible to deduct up to $2,500 of the student loan interest you paid! Contact the IRS or a tax advisor for more information, or review IRS publication 970, "Tax Benefits for Education," available at www.irs.gov.

13. 1.) The grace period on my student loan begins: A. The day after I drop below half-time status B. The day after graduation C. Both A and B D. When my eligibility for student loans expires 2.) I can save money on my Grad PLUS repayment by: A. Making payments during school B. Applying for a deferment C. Making larger payments than required D. Both A and C

14. You have the option to prepay each loan, pay each loan on a shorter schedule, and change repayment plans. The following are the repayment schedules available for Stafford and Grad PLUS Loans:

15. Minimum monthly payment is $50, but may be higher depending on balance Equal monthly payment amount Maximum repayment period of 10 years

16. Begins with lower payment amounts that increase over time. Maximum repayment period of 10 years More interest will accrue over the life of the loan because the principal balance decreases at a slower rate.

17. An adjusted payment amount based on gross income Payment cannot be lower than your monthly interest amount Eligibility and payment amount verified annually Up to a 15-year repayment period More interest will accrue over the life of the loan because the principal balance decreases at a slower rate.

18. An adjusted payment amount based on gross income and family size Eligibility and payment amount verified annually More interest will accrue over the life of the loan because the principal balance decreases at a slower rate.

19. Available for payments made on or after July 1, 2009 An adjusted payment amount based on income and family size Payment will not be more than 15 percent of the amount by which your adjusted gross income exceeds 150 percent of the poverty line for your family size If the monthly payment amount is not enough to pay accrued interest on a subsidized Federal Stafford Loan (or the subsidized portion of a Federal Consolidation Loan), the Department of Education will pay the remaining interest for a period of three years. Eligibility re-evaluated annually More interest may accrue over the life of the loan because the principal balance decreases at a slower rate. Any outstanding loan balance after 25 years will be forgiven Very few borrowers will have a remaining balance after 25 years. The amount that is forgiven may be taxable.

20. Available to new borrowers on or after October 7, 1998, who have a balance of more than $30,000 in student loans from the Federal Family Education Loan Program or from the Federal Direct Loan Program Payment amounts can be either fixed annually or graduated Maximum repayment term is 25 years More interest may accrue over the life of the loan because the principal balance decreases at a slower rate.

21. As noted above, your payment amount depends on a variety of factors, including your loan balance and in some circumstances, your income and family size. To provide you with a comparison of payment options, weve developed this scenario: You are single and have two children. Your gross income is $30,000 annually ($2,500 monthly). For the year in question, the poverty level for your family size (three in your household) is $17,600. 150 percent of the poverty level is $26,400. Your income exceeds this amount by $3,600. You have borrowed $32,000 in Grad PLUS loans. The interest rate for these loans is 8.5 percent. Based on this scenario, here are some approximate payment amounts for each option:

22. For specific questions about your payment amount, check with your loan holder.

23. 1.) Which of the following repayment options requires a minimum monthly payment of $50 and has a maximum repayment period of 10 years? A. Standard repayment B. Adjusted repayment C. Adjusted repayment D. Extended repayment 2.) Which repayment plans may increase the total interest I pay over the life of the loan? A. Graduated B. Income sensitive C. Extended D. All of the above 3.) Under the standard repayment schedule, I will: A. Repay my loans over a 30-year period B. Have a maximum repayment period of ten years C. Pay a minimum of $100 per month D. Repay my loan based on the amount of money I earn

24. Repaying your student loan is a VERY serious obligation. Remember, you are required to make your student loan payments even if you: do not complete your education, do not complete your program within the regular completion time for that program, do not find employment, or feel that the education you received did not meet your expectations.

25. If you are having trouble making your scheduled monthly payment, there are options to help lower your monthly payment, such as an alternate repayment schedule (described previously), or you may temporarily postpone your payments through deferment or forbearance.

26. You are entitled to a deferment of your loan if you meet certain criteria. There are numerous ways to qualify: At least half-time enrollment at an eligible school Graduate fellowship program Rehabilitation program Unemployment Economic hardship Military service

27. You are responsible for paying the interest that accrues on your unsubsidized Stafford Loans and your Grad PLUS Loans during all periods of deferment. On subsidized Federal Stafford Loans the government pays the interest during deferment periods. The date on which you first received your oldest outstanding student loan determines your eligibility for deferments. For more information, contact your lender/loan holder or use Mapping Your Future's Deferment Navigator at mappingyourfuture.org/money/deferments.htm.

28. To request a deferment: contact your loan holder, submit the required documentation for the deferment, and continue making payments on your account while waiting for notification of approval.

29. If you are unable to make your scheduled payments, but do not meet the criteria to qualify for a deferment, the loan holder may grant forbearance to allow you to: reduce the amount of your payment or temporarily stop making payments.

30. You must contact your loan holder to request forbearance. Most forbearance is discretionary - it is completely up to your loan holder to grant one. Your loan holder might grant forbearance under the following conditions: If you are experiencing personal problems (such as poor health or economic hardship) If you are affected by circumstances such as a local or national emergency, military mobilization, or natural disaster If you have exhausted your eligibility for an internship deferment If you are serving in a position that may qualify you for loan forgiveness, partial repayment of your loan, or a national service educational award Under certain provisions, loan holders are required to grant forbearance, such as if your student loan payment is greater than 20 percent of monthly income or if you are in an internship or residency.

31. No matter what type of loan you have, you are responsible for paying the interest that accrues during forbearance. You may choose to either pay the interest as it accrues or allow it to capitalize. Unpaid accrued interest is added to the principal balance of the loan, which increases the total outstanding debt and can increase your monthly payment.

32. Deferments are entitlements. If you are eligible for a deferment, your lender must grant you one. However, you must fill out the proper forms and submit the required documentation to prove your eligibility. Forbearance is almost always discretionary. It is granted entirely at the lenders discretion. The federal government pays the interest that accrues on your subsidized Stafford loans during periods of deferment. You pay all interest that accrues during periods of forbearance. Both deferment and forbearance are useful options available to you if you are having difficulty making your monthly payments. You have to ask your lender for deferment/forbearance, and you have to follow up to make sure your request was received, processed, and approved.

33. If you are in this situation, there are some options for you that may make repaying your loan easier.

34. This may be an option for you if you have multiple lenders or make minimum monthly payments on multiple loans. This may make it possible to have one monthly payment to one lender. In order to combine your loans: determine which lender can best serve you and request that this lender purchase your other loans.

35. Through the Federal Consolidation Loan program, a lender buys all of your eligible loans and combines them into one new loan. Consolidation offers both benefits and drawbacks: Extended repayment of up to 30 years based on your balance One monthly payment Option to prepay a Federal Consolidation Loan or change repayment plans Fixed interest rate Extra interest over the life of the loan, if you choose a longer repayment period Loss of eligibility for certain deferment, forgiveness, cancellation, and grace period benefits Different lenders may offer different borrower benefit programs and you may lose some former borrower benefits if you consolidate

36. You must be in your grace period or repayment on all of your loans to apply for a Federal Consolidation Loan. If you choose to waive your grace period, your grace period will end as of the day the consolidation loan is completed. If you previously consolidated while your loans were in an in-school status, you also waived your grace period. (In-school consolidation was eliminated for applications received beginning July 1, 2006.)

37. If you are interested in this type of loan, you should contact your lender/servicer to determine if it is in your best interest. If your lender/servicer does not provide Federal Consolidation Loans, they may be able to refer you to a lender who does. You can consolidate your loans with any lender that provides Federal Student Loan Consolidations. Before choosing which lender to consolidate with, it is a good idea to research multiple consolidation lenders and look for the best repayment incentives. NOTE: Most FFEL lenders do not currently offer consolidation loans. If you cannot find a FFEL lender to consolidate your student loans, contact the Federal Direct Consolidation Loan program at (800) 557-7392.

38. You have the following loans you're considering consolidating: Loan A: $2,625 balance, 4.13 percent interest Loan B: $3,500 balance, 5.2 percent interest Loan C: $5,500 balance, 6.1 percent interest Loan D: $5,500 balance, 6.8 percent interest If you consolidate these loans (a total of $17,125 ), you'll have 15 years (180 months) to repay your Consolidation Loan. The weighted average interest rate of the loans is 5.839 percent. This is rounded up to the nearest 1/8th of one whole percent, resulting in your fixed interest rate of 5.875 percent. If you repay your Consolidation Loan under an equal payment plan, your monthly payment will be $143.36. In the end, you will have paid $25,804.18, which includes $8,679.18 in interest.

39. 1.) I am obligated to repay my student loans: A. Only if I am satisfied with the education I received B. If I obtain employment within six months of graduation C. As soon my salary is at the median level as determined by Labor Department D. Regardless of what happens, but there are a few situations in which my loan may be canceled 2.) If I don`t qualify for a deferment but am unable to make payments, I should: A. Leave the country since I can`t pay my student loan B. Check with my lender about a forbearance C. File for bankruptcy D. Do nothing and wait for my school or lender to contact me 3.) A consolidation loan may offer the following: A. Extended repayment schedule B. Fixed interest rate C. Both A and B D. New deferment options E. Faster loan repayment

40. You are generally obligated to repay your student loan, regardless of what happens. In fact, federal student loans usually are not even discharged or cancelled due to bankruptcy. However, there are a few situations in which your loan may be cancelled: You die You are totally and permanently disabled (requires certification from a physician and is subject to a conditional period of three years) Your school fails to pay a refund if you withdraw You are unable to complete your program of study due to school closure Your loan was falsely certified as a result of identity theft Your school falsely certified or fraudulently completed a loan application in your name without your approval Contact your loan holder if you think you may be eligible.

41. For Stafford Loans there is a loan discharge/forgiveness program for teachers meeting certain criteria: First loan was made on or after October 1, 1998 Teach in qualifying low-income school for 5 consecutive years

42. There is a loan forgiveness program for public service employees with Federal Direct Loans or a Federal Direct Consolidation Loan. You may be eligible to have the interest and principal for your non-defaulted loans forgiven if you: Made 120 monthly payments on the eligible loans after October 1, 2007, and Are employed in a public-service job at the time of such forgiveness and have been employed in a public-service job during the 120-month period.

43. For each school, academic, or calendar year of full-time employment in an area of national need you complete on or after August 14, 2008, up to $2,000 of your outstanding student loan balance will be forgiven. No more than $10,000 total will be forgiven, and you shall receive no forgiveness for more than five years of service. See http://mappingyourfuture.org/paying/loanForgiveDetails.htm#nationalneed for more details. This program is subject to federal funding allocation and availability.

45. There are other programs available to help borrowers repay loans. These include, but are not limited to, the following: AmeriCorps service program [www.americorps.org or (800) 942-2677] Loan repayment for serving as an enlisted person in the National Guard or Reserve programs (contact your recruiter for information)

46. 1.) My loan may be discharged if I: A. Meet income requirements due to unemployment B. Become totally and permanently disabled C. Take specific courses in college D. Signed the loan application but don`t remember signing it

47. It is very important that you make your loan payments on time. If you are having trouble making your monthly payment, you should immediately contact your loan holder. There are options to assist you, but you must ask for assistance!

48. If you fail to make your student loan payments for 270 days, your loan will default. The consequences of defaulting on your loan are very serious and can result in the following: Damage to your credit rating, which could impact your ability to borrow (for example, you may be denied a car loan) Referral of your account to a collection agency The addition of collection costs to your debt Garnishment of your wages Withholding of your state or federal Treasury payments (including federal tax refunds, Social Security benefits, etc.) Civil lawsuit, which could result in court costs and legal expenses Loss of deferment and forbearance entitlements and flexible repayment options Loss of eligibility for further financial aid Suspension of a professional license

49. To monitor all of your federal student loan debt, you may access the National Student Loan Data System (NSLDS) on line at www.nslds.ed.gov or call toll-free 1-800-999- 8219. You will need your federal PIN number to view your loan history. Please note that this website does not list your alternative or private student loans.

50. The Federal Student Aid (FSA) Ombudsman works with student loan borrowers informally to resolve loan disputes that the borrower is unable to resolve with the loan holder or guarantor. The goal is to find creative alternatives for borrowers who need help with their federal loans. You can reach the FSA Ombudsman at: Office of the Ombudsman United States Department of Education 4th Floor UCP-3/MS 5144 830 First Street NE Washington, DC 20202-5144 Toll-free phone: (877) 557-2575 Internet: fsahelp.ed.gov or ombudsman.ed.gov

51. 1.) If I fail to make payment for 270 days, I enter default and the following things could happen: A. Suspension of a professional license B. My credit will be damaged C. My wages could be garnished D. All of the above 2.) If I have problems making payments on my student loans, I should contact: A. My loan holder for my Federal Stafford and Grad PLUS Loans B. My school C. The U.S. Department of Education D. The Department of the Treasury

52. Don't forget these tips for successful repayment of your student loans: Keep your loan holder informed. Make sure you have all your loan records organized. Know the amount of your student loan payments. Include student loan payments in your budget. Know when your loan payments begin. Contact your loan holder immediately if you are having trouble making your monthly payments.