1. Canadian Wireless Telecommunications Association Dispatching Wireless 911 Sarah Byram Intergraph Public Safety

2. CWTA 2002 Dispatching Wireless 911 Dispatching Wireless 911 Who is IPS Who am I Review of Wireless Phases CAD and Wireless ANI/ALI Dispatching Considerations Mapping Considerations Questions

3. CWTA 2002 Who is IPS Who is IPS Intergraph Public Safety is recognized as a worldwide market leader in public safety, providing total solutions that include software, services, and hardware to law enforcement, fire and emergency medical services, airport security, roadside assistance, and military base security. Intergraph Public Safety has an extensive customer base that includes installations in 16 countries and has achieved a level of customer satisfaction that is unsurpassed in the industry

4. CWTA 2002 Who is IPS

5. CWTA 2002 Who is IPS Canada Customer List and Map City of Calgary Tri-Services, Alberta Calgary EMS, Alberta Edmonton ERD, Alberta Edmonton Police Services, Alberta Lethbridge Police, Alberta Burnaby Fire, British Columbia Hamilton Police Services, Ontario Hamilton Fire Services, Ontario London Fire, Ontario Ontario Provincial Police Province of Ontario, Integrated Justice Thunder Bay, Ontario Toronto Fire Services, Ontario Toronto Police Services, Ontario

6. CWTA 2002 Who am I Sarah Byram Senior Application Consultant INTERGRAPH PUBLIC SAFETY Tel: (905) 812-9755 Fax: (905) 812-9754 Email: sarah.byram@intergraph.com Web Site: http://www.intergraph.com/pubsafety/

7. CWTA 2002 Review of Wireless Phases In FCC terms: Phase I –Call back number –Tower information (Cell/Sector information - Phase.5) Phase II –Phase I data –XY Lat/Long (Latitude and Longitude) coordinates

8. CWTA 2002 CAD and Wireless ANI/ALI Standard ANI/ALI  Reformats packet  Sends packet to Answering Position  Stores packet in database Phase I Wireless  Works the same as Standard ANI/ALI

9. CWTA 2002 CAD and Wireless ANI/ALI Phase II Wireless  Similar processing to Standard and Phase I  Parses optional XML to CAD compatible string  Converts XY Lat/Long coordinates to map XY coordinates

10. CWTA 2002 Dispatching Considerations Standard ANI/ALI  Wireline 911 call –Caller’s address is displayed and verified in the Location field –Verified location is displayed on map –Phone number is displayed in Callers Number field  Wireless 911 call –Cell carrier phone number is displayed to Calltaker

11. CWTA 2002 Dispatching Considerations Phase I ANI/ALI  Wireline 911 call –Same as Standard ANI/ALI  Wireless 911 call –Address of nearest tower to the caller is entered in the Location field. The sector of the tower may be appended to the address as a comment –pAni number may display in the Additional Information or Callers Number field –Call back number may display in the Phone Number field or in Additional Information

12. CWTA 2002 Dispatching Considerations Phase II ANI/ALI  Wireline 911 call –Same as Standard ANI/ALI but with new packet processing  Wireless 911 call –Map XY coordinate is converted to Lat/Long coordinate location and displayed on CAD map –Call back number may display in the Phone Number field or in Additional Information

13. CWTA 2002 Dispatching Considerations Incoming cell 911 call

14. CWTA 2002 Dispatching Considerations

15. CWTA 2002 Dispatching Considerations

16. CWTA 2002 Dispatching Considerations

17. CWTA 2002 Mapping Considerations Map coordinate system and datum  Datums –NAD83, WGS84 in North America  CAD map and wireless XY Lat/Long may be based on different datum –Simple ANI/ALI Map based on wireless XY Lat/Long datum

18. CWTA 2002 Mapping Considerations Map Data Accuracy  Accuracy will become apparent as coordinates are obtained from external sources, such as AVL (Automatic Vehicle Location) or Wireless ANI/ALI –For network based location systems, the FCC accuracy requirement is within 100 meters 67% of the time and within 300 meters 95% of the time –For handset based location systems, the FCC accuracy requirement is within 50 meters 67% of the time and 100 meters 95% of the time.

19. CWTA 2002Questions