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Voice T1
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Objectives Understand functionality of T1s for voice Differentiate between analog and digital versions of T1 circuits Recognize the differences between a Voice T1 and a PRI Sales New Hire v2.1 2/19/092
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Voice T1 Two versions – Analog and Digital Provide enhanced reliability, quality and efficiency versus POTs lines Offer local and long distance service Offer 24 voice channels – more efficient than 24 individual lines Older voice only technology Sales New Hire v2.1 2/19/093
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Analog Voice T1 Target Customers Replacement for POTS lines or analog T1 New customers that do not currently have a PBX system Companies with ~12 or more lines replacing POTS Need a voice solution without high set-up costs Sales New Hire v2.1 2/19/094
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Analog T1 Solution Components Sales New Hire v2.1 2/19/095 NOT INCLUDED! ◦ Adtran Channel Bank ◦ Amphenol Connection Cable ◦ 66 Punch Down Block
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Adtran Channel Bank Provided by First Communications Separates T1 circuit into 24 analog lines (similar to POTS lines) Sales New Hire v2.1 2/19/096
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Digital T-1 Target Customers Customers with a digital phone system and T1 card Customers with an existing digital T1 solution Customers with needs up to 24 lines Need for a reliable voice only solution Sales New Hire v2.1 2/19/097
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Customer Premise T-1 Customer’s Digital Phone System Digital T1 Card Sales New Hire v2.1 2/19/098 Digital T1 Solution Components ◦ Digital Phone System ◦ T1 Interface card
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Analog T1 Pricing Sales New Hire v2.1 2/19/099 Plan Descriptions (All plans include Class 5 features): BASIC - Choose 1 option ENHANCED - Choose 2 available options PREMIUM - Choose 4 available options Options to choose from (no substitutes are allowed): Failsafe Routing Telephone (ANI) Outpulse – offers a detailed list of telephone numbers and company name Online Billing– offers a detailed bill and call detail by number Remote Call Forward (RCF) – only outputs to respective rate center Account Codes Caller ID with Name 10,000 Local minutes – Bands A & B TermBasicEnhancedPremiumInstall 3 Year$325$350$399Waived 2 Year$350$375$425$175 1 Year$400$425$475$250
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Sales New Hire v2.1 2/19/0910 Digital T1 Pricing Plan Descriptions: BASIC - Choose 1 option ENHANCED - Choose 2 available options PREMIUM - Choose 4 available options Options to choose from (no substitutes are allowed): Failsafe Routing Multi-Exchange - 1 rate center Caller ID with number Account Codes - max 100 Voice VPN TermBasicEnhancedPremiumInstall 3 Year$325$350$399Waived 2 Year$350$375$425$175 1 Year$400$425$475$250
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PRI
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PRI is a type of ISDN Allows for 23 simultaneous calls DID capable (Can have hundreds of numbers, but only 23 calls at a given time) Requires a digital phone system and a PRI card Sales New Hire v2.1 2/19/0912
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PRI Target Customers Sales New Hire v2.1 2/19/0913 Customers with existing PRI system Need for up to 23 simultaneous calls Customers looking to upgrade to Digital PBX and PRI system When PRI is needed, but an integrated solution is not enough
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PRI Sales New Hire v2.1 2/19/0914 D Channel Carries signaling and control information ANI – Automatic Number Identification – information captured for billing purposes DNIS – Programmed on a line to help with routing
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Sales New Hire v2.1 2/19/0915 PRI Pricing Plan Descriptions: BASIC = Caller ID (number) + 1option ENHANCED = Caller ID (number) + 2 options PREMIUM = Caller ID (number) + 4 options Options to choose from (no substitutes are allowed): Failsafe Routing DID Outpulse Online DID Billing – offers a detailed bill recording DID numbers Caller ID w/ name Multi-Exchange Account Codes Voice VPN - up to 5 locations 10,000 Minute Bands A & B package TermBasicEnhancedPremiumInstall 3 Year$300$325$375Waived 2 Year$350$375$425$175 1 Year$450$475$525$250
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