1. Don Dittmar – Waukesha County WLIA Fall Regional 2012

2. 1) I don’t know nearly enough about NG9-1-1 to do this presentation. 2) I have never let not knowing what I’m talking about stop me before and I am not going to start today.

3. 2012 NENA / URISA Addressing Conference Memphis TN Aug 6 th, 2012 “GIS & Next Generation 9-1-1 for the PSAP” workshop Otherwise known as: “We’re tired of kicking around the telephone companies and want to kick around GIS people for a while!”

4. NENA serves the public safety community as the only professional organization solely focused on 9-1-1 policy, technology, operations, and education issues. With more than 7,000 members in 48 chapters across North America and around the globe, NENA promotes the implementation and awareness of 9-1-1 and international three-digit emergency communications systems. NENA works with public policy leaders; emergency services and telecommunications industry partners; like-minded public safety associations; and other stakeholder groups to develop and carry out critical programs and initiatives; to facilitate the creation of an IP-based Next Generation 9-1-1 system; and to establish industry leading standards, training, and certifications.

5. URISA - The Association for GIS Professionals - is a leading provider of learning and knowledge for the GIS community. URISA connects great ideas and great people to inspire leadership and achievement. We strive to provide exceptional educational experiences, a vibrant and connected community, and the essential resources you need to be successful in your career.

6. VISION: An evolved, fully-functional, Next Generation 9-1-1 system that is accessible anytime, anywhere, from any device

7.  Current and new `calling’ devices  Text – IM, SMS, PDAs, other non-voice devices  Wireless – WiFi, WiMAX, improved cellular interface, hybrid (cellular/WiFi)  Sensors – environmental, alarms, biometric  Video, still and motion  Wide spectrum of users, emergency support needs  Deaf and hard of hearing, speech impaired  Non-english speaking callers  Constantly increasing mobile users – location challenges

8. NG9-1-1 is a system comprised of hardware, software, data and operational policies and procedures to:  provide interfaces from call and message services  process emergency calls and non-voice (multi-media) messages  acquire and integrate additional data useful to call routing and handling  deliver the calls/messages and data to the appropriate PSAPs and appropriate emergency entities  support data and communications needs for coordinated incident response and management The basic building blocks required for NG9-1-1 are:  Emergency Services IP Network (ESInet)  International Standards Compliant IP Functions  Software Services/Applications  Data Bases and Data Management  Security  Human Processes

9. NG9-1-1 is a system comprised of hardware, software, data and operational policies and procedures to:  provide interfaces from call and message services  process emergency calls and non-voice (multi-media) messages  acquire and integrate additional data useful to call routing and handling  deliver the calls/messages and data to the appropriate PSAPs and appropriate emergency entities  support data and communications needs for coordinated incident response and management The basic building blocks required for NG9-1-1 are:  Emergency Services IP Network (ESInet)  International Standards Compliant IP Functions  Software Services/Applications  Data Bases and Data Management  Security  Human Processes

10. Call Routing Facility Master Street Address Guide (MSSG) Phone Number Phone Number, Address and ESN ANI-ALI

11. Phase 1: X-Y of Cell Tower Phase 2: X-Y of Cell Phone Follows call (5-10 seconds)

12. Emergency Service Zone (ESZ): Used to Identify PSAP LawFire EMS Emergency Service Number (ESN): Identifies Responders 3127

15. (Assign URI)

16.  Current system handles only voice Texting VoIP Video Alarms  Ability to better send Calls to correct PSAP  Ability to Reroute calls in emergence

17.  Governance (URI assignment)  Technology –  Hardware  Software  Speed of obtaining X-Y  Lack of Priority in system  Cost  Data

18. 1. Standards This Year 2. Governance and Funding Next 2 years 3. Implementation Wait for it….. 5-10 Years!

19. Thank You Don Dittmar, Manager Waukesha County Land Information System Division