1. n What have we learned?

2. ¿What is a Supply Chain? The set of all customers and suppliers of a company

3. Central Problems n How do you integrate for better margin n How to get cooperation economies n How to assign them among the agents n How to use technology

4. SCM Maturity Model Forecasting Optimal stock levels Transportation Optimization Performance Control ERP IT Basic Operations Discipline Distribution Strategy System Design: Pooling Chain Optimization Logistic Technology IT: Integrated Logistics Alignment on Core competences Demand Management Networks 3PL Supplier Integration Intra-improvement IT: to create value Integrated Problems Solving Manag. Mutual Development Coordinated Value Chain Inter-improvement IT: Knowledge management Knowledge Driven

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6. Recomendations and Some General Principles

7. General Approach n Think strategically (competitive) n Think plural (win-win) n Negociate n Do not try to cover everything (trust) n Design your part of the chain n Do not bring me problems, bring me solutions n Insist on having talented people

8. Inventories n Safety inventories at the customer end n Place inventories as high as possible (economies) n Look at the customer and define service n Specially, define delivery lag n Consider other alternatives to stock n Inventories do not add value!

9. Long Range Logistics n Avoid counterflow transportation n Avoid empty returns n Think about your people n Do not use blind-eyed subcontracting n Anticipate the unexpected n Have measures to handle the unexpected n Emphasize consistency in deliveries n Profit from customer clock

10. Short Range Logistics n Do not buy expensive software n Do work on the fly n Trust your customer n Avoid empty runs n Cooperate! n Have clear cut distribution plans

11. More n Use X-docking n Avoid large/centralized distribution centers n Reduce manipulation (picking) n Technology is not a solution n Consider carefully the location of facilities n Do not hesitate in revamping the full system

12. I’ll see you some time somewhere!