1. (Whole) Community Service: 13 Tips for Creating Inclusive Service Contexts for People with Disabilities Kevin Koziol Independent Living Coordinator disAbility Resource Center of the Rappahannock, Inc. 2014 Virginia Volunteerism & Service Conference September 12, 2014

2. A little about the dRC and me

3. Inclusive service contexts look like? Starting September 15, you can? Being inclusive means? It’s important because?

4. A disclaimer... …no legal advice here

5. Inclusive Service Context

6. It starts with attitude.

7. Inclusive service contexts = added value Community Service organization Person

8. Working-age Virginians with disabilities employed Source: 2012 Virginia Disability Status Report, Employment and Disability Institute, Cornell University Inclusive service is linked to employment. 36%

9. Creating inclusive service contexts Reach RetainRecruit

10. 13 tipsExampleKey idea +

11. Spend time preparing to be inclusive.

12. Target outreach and recruiting.

13. Be explicit at events and in materials.

14. Analyze service positions.

15. Ask the right questions.

16. Consider “virtual volunteering.”

17. Avoid accommodation assumptions.

18. Know basic etiquette.

19. But don’t rely on basic etiquette.

20. Effective communication is more than interpreters and alternative formats.

21. Evaluate the built environment seriously.

22. Think beyond the built environment, seriously.

23. Build relationships and seek assistance.

24. Lead on! - Justin Dart