1. Imports…and the Errors they Bring to the Table Michele Borucki CoursEval Implementation & Success Specialist

2. > You will be able to: – Identify and resolve common import errors – Understand what different errors mean – Identify a process level failure – Configure your system for optimal import success – Minimize import risk SLIDE 2 At the end of this session

3. Always Check the Log > Check the import log after every import > Look closely at: – Errors – Detailed Warnings – Import failures due to configured thresholds > Take a glance at: – New – Existing/No Update – Updates – Detailed Information only

4. > A percentage of bad data in a file will stop the file from processing – This percentage is set up in the Import Settings > These errors turn the report icon red icon – Set the Process Error drop-down to ‘Yes’ to see the errors SLIDE 4 Stop! What Halts Processing?

5. SLIDE 5 Import Summary

6. > The Import Log shows the details > Are the easiest to resolve > Stop a single record from processing/no data is brought in > Typically mean that data is missing from the import fields or the data is not formatted correctly SLIDE 6 Errors!

7. > Can be: – Invalid data in field Invalid Email – Required field is blank Email Address not supplied User Name not supplied Each import has its own specific errors – Others Duplicate record removed Student/faculty not found SLIDE 7 Errors!

8. > 'Warnings,' will show data that is not found or skipped during the import – Information is Not Found Responsible Faculty not found Student not found Graduation Year – E.g. 2017 is more than allowable for the program SLIDE 8 Detailed Warnings

9. > You can: – Manually correct the file Remember that the next import may have issues to – Manually correct the data in the source system it is retrieved from and recreate the import files Re-Run the imports – Get IT to correct the data and files for you SLIDE 9 Correcting the Data

10. > Shows the new data that has imported successfully into CoursEval SLIDE 10 New

11. > Shows the data that already exists in CoursEval SLIDE 11 Existing/No Update

12. > Show the data that has been updated in the import > Each data change is logged > Occur when the 'Overwrite Option' is selected in the import or is selected in the import settings > In the Department Import, overwrite existing values is always turned on SLIDE 12 Updates

13. Detailed Information only > CoursEval TM processes that run during the import – Password generation – Course student enrollment count update – Number of roles added – Number of Surveys synchronized to student enrollment > Shows summary of what happened

14. Questions > Click here for more information on import errors or visit the Help Center.import errorsHelp Center > What problems are you having?