1. © © Strategies Towards Sustainability The Case of Interface Inc.

2. © © Planning in Complex Systems Outcome Level Strategic Level System Level Action Level Toolbox Level

3. © © Interface Inc. World’s Largest Manufacturer of Flooring Tiles US$1.28 billion in sales 26 facilities worldwide 7 Faces of Mount Sustainability

4. © © “Spear in the Chest”

5. © © 7 Faces of Mount Sustainability 1.Eliminate Waste 2.Benign Emissions 3.Renewable Energy 4.Closing the Loop 5.Resource Efficient Transportation 6.Sensitivity Hookup 7.Redesign Commerce

6. © © Systems Map Processes CapitalPeople VALUES SuppliersCustomers Earth’s Biosphere Earth’s Lithosphere Community Natural Materials Waste to Landfill or incinerator Waste Emissions $$ Raw Materials Products Inorganic Organic Employees Wages $ Laws Taxes $ Investments $ Dividends $

7. © © 1) Eliminating the Concept of Waste “We define waste as any cost that does not produce value to our customers” –Not just materials and energy, but also “processes” Reduce waste and then eliminate. –Redesign products to use less materials and to reuse materials.

8. © © Systems Map Processes CapitalPeople VALUES SuppliersCustomers Earth’s Biosphere Earth’s Lithosphere Community Natural Materials Waste to Landfill or incinerator Waste Emissions $ $ Raw Materials Products Inorganic Organic Investments $ Laws Employees Wages $ Taxes $ Dividends $ 1 1) Eliminating the Concept of Waste

9. © © 2) Benign Emissions Elimination of “stacks” and “discharge points”. –83 of 272 air emissions stacks –11 of 21 effluent discharge points “Prevent toxic substances from entering our factories in the first place” Eliminate dependence on materials from the earth’s crust

10. © © Systems Map Processes CapitalPeople VALUES SuppliersCustomers Earth’s Biosphere Earth’s Lithosphere Community Natural Materials Waste to Landfill or incinerator Waste Emissions $ $ Raw Materials Products Inorganic Organic Investments $ Laws Employees Wages $ Taxes $ Dividends $ 222 2) Benign Emissions

11. © © 3) Renewable Energy Long-term dependence on solely solar energy, i.e. substitution of fossil fuels. –Gas turbines or fuel cells as flexible platforms First focus on energy efficiency, i.e. reducing consumption of electricity.

12. © © Systems Map Processes CapitalPeople VALUES SuppliersCustomers Earth’s Biosphere Earth’s Lithosphere Community Natural Materials Waste to Landfill or incinerator Waste Emissions $ $ Raw Materials Products Inorganic Organic Investments $ Laws Employees Wages $ Taxes $ Dividends $ 3) Renewable Energy 3 3 3 3

13. © © 4) Closing the Loop Close Loop Recycling - “Cradle to Cradle” 1.Natural, Organic Cycle - “natural raw materials and compostable products” 2.Technical Cycle - “Giving man-made materials and organic molecules life after life”

14. © © Systems Map Processes CapitalPeople VALUES SuppliersCustomers Earth’s Biosphere Earth’s Lithosphere Community Natural Materials Waste to Landfill or incinerator Waste Emissions $ $ Raw Materials Products Inorganic Organic Investments $ Laws Employees Wages $ Taxes $ Dividends $ 4) Closing the Loop 4 4 4 4 Sustainability Link Technical Cycle Natural Cycle Compostable products

15. © © 5) Resource Efficient Transportation Avoid transportation, for example through video conferencing Reduce transportation, for example through manufacturing closer to markets and better logistics Switch to more efficient modes of transportation Least within the control of the organization

16. © © Sustainability Link Systems Map Processes CapitalPeople VALUES SuppliersCustomers Earth’s Biosphere Earth’s Lithosphere Community Natural Materials Waste to Landfill or incinerator Waste Emissions $ $ Raw Materials Products Inorganic Organic Investments $ Laws Employees Wages $ Taxes $ Dividends $ 5) Resource Efficient Transportation Natural Cycle Technical Cycle Compostable products 5 55

17. © © 6) Sensitivity Hookup “Closer relations: –amongst ourselves to get all of us in alignment –with suppliers and customers to get all of us in alignment” “Service to the community through involvement and investment” “Increases the awareness of thousands and thousands of little things each of us can do to inch towards sustainability.”

18. © © Sustainability Link Systems Map Processes CapitalPeople VALUES SuppliersCustomers Earth’s Biosphere Earth’s Lithosphere Community Natural Materials Waste to Landfill or incinerator Waste Emissions $ $ Raw Materials Products Inorganic Organic Investments $ Laws Employees Wages $ Taxes $ Dividends $ 6) Sensitivity Hookup Natural Cycle Technical Cycle Compostable products 6 66 Sensitivity/Involvement Investment 6 6 66 6 6

19. © © 7) Redesign Commerce Shifting from selling products to Selling Services Prices reflect full costs Tax Shifting…from income and capital to pollution, waste, emissions, etc.

20. © © Sustainability Link Systems Map Processes CapitalPeople VALUES SuppliersCustomers Earth’s Biosphere Earth’s Lithosphere Community Natural Materials Waste to Landfill or incinerator Waste Emissions $ $ Raw Materials Products Inorganic Organic Investments $ Employees Wages $ Dividends $ 7) Redesign of Commerce Natural Cycle Technical Cycle Compostable products Sensitivity/Involvement Investment Service 7 Laws Taxes $ 7 7 7 7 7 7

21. © © Sustainability Link Systems Map Processes CapitalPeople VALUES SuppliersCustomers Earth’s Biosphere Earth’s Lithosphere Community $ $ Raw Materials Products Investments $ Employees Wages $ Dividends $ Sustainable Enterprise Natural Cycle Technical Cycle Compostable products Sensitivity/Involvement Investment Service Laws Taxes $

22. © © Thoughts?