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Ten Business Lessons Learned Along the Way 35 Years and Still Learning Dr. Mike Schoultz
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Lesson 1 Always put your people first
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The Disney Culture “You can design and create, and build the most wonderful place in the world. But it takes people to make the dream a reality” - Walt Disney
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“You have to treat your employees like customers.” —Herb Kelleher, complete answer, upon being asked his “secrets to success” Source: Joe Nocera, NYT, “Parting Words of an Airline Pioneer” Source: Joe Nocera, NYT, “Parting Words of an Airline Pioneer”
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Lesson 2 Be a talent hound and put priority on finding the best people
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“Development can help great people be even better but if I had a dollar to spend, I’d spend 70 cents getting the right person in the door.” — Paul Russell, Director, Leadership & Development, Google
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Message: Some people are better than other people. Some people are a helluva lot better than other people.
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Lesson 3 Build on your strengths … work around your weaknesses
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The greatest danger for most of us is not that our aim is too high and we miss it, but that it is too low and we reach it. -Michelangelo
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Lesson 4 Keep it simple in everything you do
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Making the simple complicated is commonplace; making the complicated simple, awesomely simple... That’s creativity!
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Lesson 5 Be a change agent … anticipate and embrace change
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Re-invent constantly … lifetime learning
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Lesson 6 Make listening your core competence
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It was much later that I realized Dad’s secret. He gained respect by giving it. He talked and listened to the fourth- grade kids in Spring Valley who shined shoes the same way he talked and listened to a bishop or a college president. He was seriously interested in who you were and what you had to say.” Sara Lawrence-Lightfoot, Respect
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Lesson 7 Relationships are what count
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Why does a customer choose you instead of your competitor?
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1.Trust 2. Confidence 3. Strength of relationship
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Lesson 8 Be different to stand out and be heard
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Lesson 9 Live your passion
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Lesson 10 Don’t fear failure
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“ You miss 100 percent of the shots you never take" - Wayne Gretsky
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In the new era of business and social, playing it safe is the riskiest choice of all.
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FINAL THOUGHTS
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Stay Hungry. Stay Foolish. Stay Hungry. Stay Foolish. Steve Jobs
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Thank You ! Digitalsparkmarketing.com Mike@digitalsparkmarketing.com Digitalspark.tumblr.com Twitter: @mikeschoultz
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