1. Omni-Channel Retail

2. Training in-store associates for a strategy switch to omni-channel

3. Older infrastructure retailers and agile retailors

4. Replenishment Manager- In store availability or new metric Changes in performance metrics for store employees

5. Impact on retail management -- especially merchandising

6. CustomersIT Departments Home Office Staff Preparing for mobile POS

7. Order fulfillment: dedicated sources or inventory consolidation?

8. How to handle returns in an omni- channel environment?

9. Mismatch for the omni channel strategy

10. Perfect match for an omni channel strategy

11. Product assortment best suited for omni-channel strategy

12. Operational considerations prior adapting omni-channel strategy