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AGIFORS – Presentation Crewportal at Lufthansa Helmuth Eggeling FRA ID/F New York, 28. May 2003.

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Presentation on theme: "AGIFORS – Presentation Crewportal at Lufthansa Helmuth Eggeling FRA ID/F New York, 28. May 2003."— Presentation transcript:

1 AGIFORS – Presentation Crewportal at Lufthansa Helmuth Eggeling FRA ID/F New York, 28. May 2003

2 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 1 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT Agenda  Welcome to New York  Crewportal Overview  Crewportal - What`s that?  Development History  Crews using the LH Crewportal  FBT Location  UUNET  VPN  Workpad  Example of Statistics  Live-Demo Crewportal and Pilot’s WorkPad  Examples of Screen-Shots FBT, CRA and WP AGIFORS – Presentation Crewportal at Lufthansa CMS bei FRA ID/F

3 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 2 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa CMS bei FRA ID/F New York March 2002

4 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 3 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa CMS bei FRA ID/F New York November 2002

5 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 4 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Airline Update LH Crewportal Overview CMS bei FRA ID/F

6 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 5 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT Crewportal – What’s that?  Our Flight Crews get access to all flight information, rosters, crew-lists, request-systems and further information from various applications within Lufthansa with Single Sign On (SSO)  The Flight Crews have world wide, safe access to the CMS or other applications for information, retrieval and input of  personal data  non personal data  Operation according Security concept with the Unions  Safe CRA-environment to the LH-Intranet  Use of ‘securid’ Card with 128 Bit encryption  Based on web or JAVA functions or JAVA applications AGIFORS – Presentation Crewportal at Lufthansa CMS bei FRA ID/F

7 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 6 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT Crewportal – What’s that?  Concept of rolls based on personal data (function, etc.) and the roster information (crew of LH 400) within the CMS  The Crewportal is running on the following plattforms  CRA  FBT  WORKPAD  EDS – Employee Direct Service based on CMS with addresses, Passports etc  ESS – Employment Self Service based on SAP with bank accounts, name changes etc  Development and enhancements in co-operation with Lufthansa Systems (LSY), Kernel Software and the department Flight – and Crew Management (FRA ID/F) AGIFORS – Presentation Crewportal at Lufthansa CMS bei FRA ID/F

8 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 7 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa CMS bei FRA ID/F Crewportal – What’s that?  Crew Remote Access (CRA) Can be used at home, hotel etc. Costs mainly paid by the crew members (PC / Laptop) with UUNet (private net) or own Internet Provider with LSY / NETEXTEND (VPN) both controlled by the RSA “SecureID”  Flugbetriebsterminal (FBT) Special Campus-PC at  German home bases  Lufthansa Flight Training Center (LFTC) with LH ID Card and Password if necessary  Pilots WorkPad (WP) Siemens Laptop at LH and CLH Can be used as CRA or FBT on Docking Stations at LH Bases

9 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 8 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa - History CMS bei FRA ID/F Short review of the development  October 1996 Forum for Crews within CompuServe (Lufthansa Crew Forum)  December 1997 The „LH Crew Remote Access“ (CRA) is available  February 1998 The so-called „Flugbetriebsterminal“ (FBT) started operation with the same technology - Internet with encryption – like CRA but with the LH Id Card (add. password for special activities)  1998 First price for the best Web-Page at the COMDEX FRA

10 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 9 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa - History CMS bei FRA ID/F Short Review of the development (cont`d)  December 2000 Concentration of the complete technology of CRA, FBT and WorkPad (everything controlled by the WEB Server)  2001 New WorkPad for all LH COC Crews Crew Check-In in FRA CRS/K – Requestsystem Cabin Crewmail for LH COC ROD – technical status

11 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 10 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa - History CMS bei FRA ID/F Short Review of the development (cont`d)  2002 Worldcom and Netextend instead Compuserve (Internet Access possible without reconnection) Higher bandwidth at CMS by WORLDCOM (today MCI) User administration for others than crews Enhancements for WP (revisions / LIMAS History ) Introduction of Management Workpad CRS/K - Marketplace and Kicking BWS/K - Change of position for PU TRS/K (parttime request Cabin) with SAP connection UTS/K (Vacation change for CABIN) STV (give rights for another Flight Crew Member) Rosterinformation (CAS)

12 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 11 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa - History CMS bei FRA ID/F Short Review of the development (cont`d)  2003 Salary information is online for Flight Crews Acces via VPN with a CISCO Client Crewmail for LH CABIN - PU FLIRES Offline / LH Flightplan / Dictionary (Workpad) New Foren DBIS – Uniform order Enhancement of the roster information  2003 under development WEB Briefing COC - LIDO and also OFFLINE (Workpad) eBriefing Cabin More Personal Informations on the homepage ZUP – Security and Cosmic radiation ETS – Interchange of pairings in the roster

13 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 12 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa CMS bei FRA ID/F Crews using the LH Crewportal  Lufthansa Passenger Airline  Condor  Lufthansa Cargo AG  Cityline (without the core CMS applications 1998)  Condor Berlin (without the core CMS applications)  Today we have approx. 18.000 users (cockpit and cabin)

14 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 13 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa - FBT CMS bei FRA ID/F FBT Location

15 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 14 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa - UUNET CMS bei FRA ID/F UUNET

16 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 15 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa - VPN CMS bei FRA ID/F VPN

17 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 16 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa - WP CMS bei FRA ID/F Workpad is the platform for the following applications  T/O performance  Information and communication  Type rating training  Recurrent training (JAR Ops, Dangerous Goods etc  Documentation ( OM/A, OM/B, Route Manual  Quality assurance  Request systems ( vacation / roster / change of positions  Cockpit briefing  Initial training

18 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 17 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa - WP CMS bei FRA ID/F Workpad can be used as a normal Laptop or as a safe device for the above mentioned applications Therefore two partitions are available  LH partition  Private Partition The update for the Workpad can be done via ‘LAN’ and also ‘CRA’ (not yet DSL / Internet)

19 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 18 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa - WP CMS bei FRA ID/F Workpad Architecture

20 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 19 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa - Statistics CMS bei FRA ID/F

21 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 20 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa - Statistics CMS bei FRA ID/F

22 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 21 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa - Statistics CMS bei FRA ID/F

23 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 22 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa - Statistics CMS bei FRA ID/F

24 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 23 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa - Questions CMS bei FRA ID/F Questions before the Online Demo ? CrewportalWorkpad

25 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 24 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – FBT Screenshots CMS bei FRA ID/F

26 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 25 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – FBT Screenshots CMS bei FRA ID/F

27 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 26 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – FBT Screenshots CMS bei FRA ID/F

28 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 27 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – FBT Screenshots CMS bei FRA ID/F

29 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 28 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – FBT Screenshots CMS bei FRA ID/F

30 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 29 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – FBT Screenshots CMS bei FRA ID/F

31 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 30 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – CRA Screenshots CMS bei FRA ID/F

32 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 31 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – CRA Screenshots CMS bei FRA ID/F

33 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 32 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – CRA Screenshots CMS bei FRA ID/F

34 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 33 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – CRA Screenshots CMS bei FRA ID/F

35 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 34 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – CRA Screenshots CMS bei FRA ID/F

36 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 35 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – CRA Screenshots CMS bei FRA ID/F

37 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 36 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – CRA Screenshots CMS bei FRA ID/F

38 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 37 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – CRA Screenshots CMS bei FRA ID/F

39 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 38 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – CRA Screenshots CMS bei FRA ID/F

40 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 39 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – CRA Screenshots CMS bei FRA ID/F

41 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 40 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – CRA Screenshots CMS bei FRA ID/F

42 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 41 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – CRA Screenshots CMS bei FRA ID/F

43 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 42 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – CRA Screenshots CMS bei FRA ID/F

44 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 43 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – CRA Screenshots CMS bei FRA ID/F

45 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 44 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – CRA Screenshots CMS bei FRA ID/F

46 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 45 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – CRA Screenshots CMS bei FRA ID/F

47 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 46 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – CRA Screenshots CMS bei FRA ID/F

48 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 47 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – CRA Screenshots CMS bei FRA ID/F

49 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 48 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – WP Screenshots CMS bei FRA ID/F

50 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 49 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – WP Screenshots CMS bei FRA ID/F

51 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 50 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – WP Screenshots CMS bei FRA ID/F

52 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 51 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – WP Screenshots CMS bei FRA ID/F

53 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 52 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – WP Screenshots CMS bei FRA ID/F

54 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 53 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – WP Screenshots CMS bei FRA ID/F

55 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 54 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – WP Screenshots CMS bei FRA ID/F

56 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 55 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – WP Screenshots CMS bei FRA ID/F

57 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 56 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – WP Screenshots CMS bei FRA ID/F

58 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 57 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – WP Screenshots CMS bei FRA ID/F

59 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 58 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – WP Screenshots CMS bei FRA ID/F

60 CREWPORTAL AT LH – AGIFORS 2003 NEW YORKSeite 59 FRA ID/F, 28. May 2003 CREWPORTAL AT LUFTHANSA- AGIFORS 2003 New York.PPT AGIFORS – Presentation Crewportal at Lufthansa – CHECK WP Screenshot CMS bei FRA ID/F

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