2. linking people and strengthening our community Established 2000 www.pottsvillebeachnc.org.au

3. We are a community managed, not-for-profit incorporation and registered charity. We are located at Pottsville Beach, NSW. (10b-12a Elizabeth Street – PO Box 54) T: 02 6676 4555 Our mission: Our mission: The Pottsville Beach Neighbourhood Centre Inc. is a not for profit community based-organisation. In partnership with the Tweed Coast community and others, we provide services and support based on identified need to improve the quality of life of the community. We have a priority focus on the needs of those who are socially and economically disadvantaged. Our vision: Our vision: To maintain and support a community that is strong, inclusive and connected.

4. We do not receive recurrent government funding We operate as a social enterprise organisation Social Enterprise Organisation Definition (source: www.socialtraders.com.au) Social enterprises are organisations that: a. Are led by an economic, social, cultural, or environmental mission consistent with a public or community benefit; b. Trade to fulfil their mission; c. Derive a substantial portion of their income from trade; and d. Reinvest the majority of their profit/surplus in the fulfilment of their mission

5. Our social enterprises play an essential role in our vibrant neighbourhood centre...  They strengthen our community and enable us to operate to a very high capacity, with strong participation and opportunities for community aspirations to be respected and enacted.  They enable us to enhance our existing programs when required - increasing resources and enabling us to respond promptly and appropriately to complex needs.  The opp shop, men’s shed and second-hand furniture store greatly reduce pressure on landfill through recycling donated goods and furniture.  The markets attract thousands of patrons (locals and visitors), contributing positively to the local economy and offering high exposure for market stall holders and local community groups.  The technology centre enables low income earners to keep abreast of changes in digital communications and helps people to maintain their devices to keep them connected to family, friends and the www.

6. A great place to shop with bargains galore... Opportunity Shop Opportunity Shop: run by friendly, helpful, creative volunteers. Open 6 days a week and on Market Sundays (1 st and 3 rd Sunday of the month). Provides a large range of second hand clothing (for all ages and stages), books, manchester, kitchen, home décor items, and much more Second-hand Furniture Store, Men’s Shed and Workshop Second-hand Furniture Store, Men’s Shed and Workshop: open Thursdays, Fridays and Market Sundays. A productive place where men gather, socialise, ‘wheel and deal’, AND clean, test, fix, refurbish and recycle second hand goods. The store provides a diverse range of furniture and household items (including electrical goods). Free local donations’ pick-up, and a low cost delivery service for local customers Community Barbeque Community Barbeque each Market Sunday morning: run by dedicated volunteers who love a chat...

7. Pottsville Beach Each 1 st and 3 rd Sunday of the month, on the Phillip Street Reserve (behind PBNC) Diverse range of local home-made, home-baked and home-grown produce, arts, crafts and recycled goods available. All stallholders encouraged to pre- book their stalls by phoning 02 6676 4555 (PBNC) Community and not for profit stalls welcome to benefit from the PBNC Community Partnerships’ Scheme Friendly and helpful coordination team available to assist at each market Markets

8. Open 5 days a week Fast Fast computers and broadband internet access Individual lessons/tuition designed to meet your needs Computer servicing and minor and major repairs at very reasonable rates Equipment and resources available for groups (with room hire) Technology Centre

9. PBNC workers (paid and unpaid) – including students - to be actively engaged in all aspects of community services, programs and events A wide range of socially inclusive activities to operate in one easily accessible, central location Our attractive buildings and extensive grounds to be well maintained and fully functional Us to make a positive difference in our community by sharing resources, partnering with others and reaching, engaging and servicing large numbers of families and individuals from diverse backgrounds and life stages Revenue raised from our social enterprises enables:

10. Social enterprises fund and support...

11. Where do I find…..? Who do I see about…..? Where is the …….? When is the………? How do I ……………? An Information, Assisted Referral and Advocacy Service

12. PBNC developed this service in response to numerous requests for assistance from our community, and long waiting lists for the Tweed Valley Financial Counselling Service in Murwillumbah and Tweed Heads MM is free service and is available by appointment only with a trained Budget Educator. Participants are given one-to-one guidance on: $ developing a personal money plan and spending diary $setting short and long-term goals $ devising an action plan – including tips to save money and solve spending leaks $maintaining all of the above Priority is given to those on low incomes and those who are participating in Work Development Orders A FREE budget education service – Money Management (MM)

13. PBNC developed this kit in partnership with the Pottsville Community Association, Public School and the Community Preschool after hearing: “I’ve just moved to the area. What happens here?” Individuals, families, groups, service providers and businesses benefit from the kit’s information on courses, events, support groups, services and community work opportunities. Production of the ‘Welcome to Pottsville Beach’ kit: a valuable, local resource for new arrivals, new families and others…

14. Drift Newsletter  Promotes activities and celebrates productivity  Published bi-monthly  Available on site in hard copy, and online at: www.pottsvillebeachnc.org.au

15. A managed venue for community services, programs, groups, activities and events

16. Brighter Futures Consortium of Neighbourhood Centres Far North Coast (CONC) Consortium of Neighbourhood Centres Far North Coast (CONC) An early intervention service providing support for targeted families with young children (up to 9 years of age). Brighter Futures is designed to strengthen families by reinforcing positive family relationships, increasing resilience, and preventing child abuse and neglect, through the provision of:  long-term case management to enable tailored support  home visits to enable one-to-one structured and sustained support and parenting skills development  group parenting programs to enhance parenting competencies  access to quality children’s services to promote healthy child development Brighter Futures is made possible through a partnership with the Consortium of Neighbourhood Centres (Far North Coast) and NSW Department of Family and Community Services Sharing resources with other services to provide outreach from our centre…

17. TAFE, ACE and other learning institutes - entry point for students to complete their supervised field placements and on-the-job training Northern Rivers Community Legal Centre - providing free, generalist legal advice More outreach from our centre... Pottsville Counselling - providing child, adolescent and adult counselling (bulk billing available) – home visits by special arrangement Youth Conferencing – a place for all parties to meet and where young offenders are able to complete their community work commitments

18. Connect Hearing and Australian Hearing – providing personal appointments to access hearing services Even more outreach from our centre... Speak Volumes – providing speech pathology to improve the lives of children and adults with communication and swallowing disorders Tax Help – providing assistance with tax returns for low income earners during tax season (Jul to Oct) Bwell (The Buttery) – Alcohol and other Drugs Program counselling appointments Beachside Community Church Community Pantry – providing low cost (and sometimes free) groceries and fresh produce weekly, via its Communicare charity arm Ostara Disability Employment Services – support workers providing individual appointments for clients

19. Delivering a variety of community-driven programs for children and their carers Tweed Coast Toy Library – a free service available each weekday morning, providing toys, puzzles and games designed to improve thinking and motor skills in children aged 12 months to 8 years. (Funded by NSW Family and Community Services.) PlayTime Group – opportunities for preschool children and their carers to socialise and learn through play Art and Play – seriously messy fun with art and craft for preschool children and their carers Toddler Tunes and Stories – for preschool children and their carers: providing music and movement appreciation through singing, dancing and playing instruments. And language development through reading together, story telling and enjoyable drama activities

20. More community-driven programs for children, young people and families... Side By Side Activity Suite Social support groups for children and young people on the autism spectrum and their families. Side by Side for primary school age children, GameOn for teens, LEGO Time (young children) and Home Educators’ Support groups have been formed by families with members on the Autism spectrum. These groups support children and young people in school age range (5 – 18 years), and their families. Activities are designed to enable participants to practise social skills, form friendships, learn through play-based interaction and coaching, share resources and information and have fun in a safe and nurturing environment. Pottsville Parenting Insights - Facilitated sessions, exploring parenting issues, family relationships and education/skills development. Our programs are strengths-based and focus on positive achievements for families. The programs include individual support, small groups, courses (such as 1-2-3 Magic and Emotion Coaching) and seminars.

21. Get Fit, Keep Fit – low impact exercise designed for seniors S-t-r-e-t-c-h Your Mind – an opportunity for adults to exercise their minds through mentally challenging and enjoyable activities, and creating supportive, social connections Diabetes Support – meets monthly with guest appearances by allied health professionals (endorsed by Diabetes Council of Australia) Scrabble – weekly, facilitated group games WordsFlow – a weekly, creative writing group Booklovers, Quilting and Unfinished Craft Objects, Art Enthusiasts, Meditation and Positive Thinking, Cryptic Crosswords – University of the 3 rd Age groups Computer and IT Lessons – one-to-one tuition and small classes, with access to broadband internet connection in all forms of technology and equipment, e.g. social networking and mobile phones Women’s Circle – eco-walks and other activities And for the not-so-young…

22. Opportunity Shop and Emergency Relief Program Community Barbeques Second-hand Furniture and Men’s Shed Pottsville Beach Markets Technology Centre Maintenance and Grounds Community Garden Drift Newsletter Production Office Administration and Front of House (reception) Special projects like: S-t-r-e-t-c-h Your Mind, WordsFlow, PlayTime Group, Toddler Tunes and Stories, Art and Play, LEGOTime Home Educators Group, Tax Help and Women’s Circle Providing opportunities for training, volunteering and paid employment in diverse areas, including the: