1. Lime Tree Surgery’s Patient Survey Results 2013

2. Appointments

3. Question 1. In the past six months, have you tried to book ahead for an appointment with a Dr? Question 2. If you weren’t able to be seen during the next two weekdays that the GP surgery was open, why was that?

4. Service from Receptionist(s)

5. Question 3. Do you feel you are treated with respect and dignity by the Receptionist(s)? Question 4. Has the Receptionist(s) ever made your visit or your contact with the surgery difficult?

6. Surgery’s Interior

7. Question 6. How easy do you find getting into and getting about the surgery? Question 5. In the Reception Area, do you feel other patients can overhear what you say to the Receptionist(s)?

8. Question 7. How clean do you find the surgery?

9. Care given by Doctor

10. Question 6. The last time you saw a Doctor at the surgery how good was the Doctor at each of the following?

11. Care given by Practice Nurse

12. Question 7. Last time you saw a Practice Nurse at the surgery, how good did you find the practice nurse at each of the following?

13. What can we improve?