1. Personalisation and Individual Budgets Phil Saunders- Director- Phil Saunders Associates Ltd

2. Personalisation and the Meaning of “Money” What is Personalisation? What are Individual Budgets? What is Money?

3. What is Personalisation? Resource Allocation Choice Control (The Right to……)

4. What are Individual Budgets? An Individual Budget is a sum of money given to an individual made up of a number of different funding streams A Personal Budget is funded solely out of social care funds

5. Whose Money? £££££s paid to service users Accounts - Individual Service Funds £££££s paid to providers £££££s paid to/kept by advocates, brokers, commissioners etc Combinations of the above

6. Individual Budgets – the Challenges How do I get one? How much? What if the money runs out? Impulsive and inappropriate expenditure - “fecklessness” Saving (under spending) Exploitation What if what I want isn’t available? What do services cost?

7. Solutions Widening Fair Access to Care Resource Allocation Systems Self Directed Support Planning Outcomes Monitoring (e.g. SP framework) Safeguarding Market Management Quality Assurance (e.g. QAF)

8. Successes to Date Immediate Individual Choice – what I want now (Oldham etc) Long Term Choice – what I want in the years to come (Extra Care Housing) Customer Provider Partnership – what do I want? (Look Ahead Housing and Care, Midland Heart) weCollective Customer Choice – what we want (UP2US)

9. Cultural Change Providers responding to customers Staff being flexible Commissioners facilitating choice Service users’ realistic expectations Co-production Positive risk taking