1. The IAPD Insider One document Many challenges Robert Longley Connecticut WIC

2. Happy Together? We are one of the first states to have a combined IAPD which makes sense but… – Funding isn't together – Approvals aren't together – No commitment for full funding – Dependencies between MIS and EBT become problems when MIS and EBT get out of sync MIS EBT

3. IAPD- Additional Paperwork and Time An IAPDU was created because we didn’t get the funding as expected from our IAPD. An RFP was created because Connecticut’s procurement practices were not approved. Another IAPDU was created due to the response from the RFP, which increased the cost considerably. A one year extension on our initial funding was requested because our funding window closes before a signed contract will be in place. All of these added a year to our project plan

4. Opportunities to Improve IAPD Process for MIS and EBT projects Centralize all EBT activities Move towards GSA contracts for EBT services Change document review process

5. Centralize All EBT Activities Grocery chains span regions and a change in one region will have an impact on scheduling and budget in another region. Anything MIS related is tracked through the FNS State Systems Office, but EBT is left to the regions. There isn't enough EBT activity in a particular area for Regional Offices to develop expertise.

6. GSA Contracts for EBT (Handbook 901 Chapter 6, Section 6.2.3.1 ) There are only 2 providers each to for Online and Offline EBT services. Competition at this point will only drive up costs. Would dramatically reduce documents needing review which reduces project time. GSA Schedule 70 Category 132 51 – IT Professional Services GSA Schedule 70 Category 132 52 – Cloud and Subscription Services

7. Change Document Review Process Current review process – Only in Govt - 60 day reviews – People feel the need to comment – Anonymous comments – Does everything need approval? Suggested review process – Common business practice 10-5-5 (10 days review, 5 days fix, 5 days final review)

8. FNS FNS “But wait – Are there enough people for all these document reviews?”

9. Projected Path Now - 2018 (estimated) 2 RFPs, 2 Contracts, 1 IAPDU, 4 quarterly reports - 20 state or tribal agencies 1 IAPDU, 4 quarterly reports - 50 state or tribal agencies Nationwide - 380 documents needing 60 days worth of review time - 22800 days (62.4 years) Nationwide - 380 documents needing 60 days worth of review time - 22800 days (62.4 years) (Above are rough estimates based on what MIS and EBT related IAPD documents are requiring approval annually)

10. Possible Path Now - 2018(estimated) 1 RFP, 1 Contract, 1 IAPDU, 4 quarterly reports - 20 state or tribal agencies 1 IAPDU, 4 quarterly reports - 50 state or tribal agencies Nationwide - 340 documents needing 20 days worth of review time - 6800 days (18.6 years) (Above are rough estimates based on what MIS and EBT related IAPD documents would be requiring approval annually if EBT was done through a GSA contract and review times were shortened.)

11. Worth Considering Shorten all projects by at least 3 Months Save apx $5M annually* More time for assisting states with programmatic and technical issues (*Savings assumes roughly 5% added for administrative expenses for preparing RFP/Contract documentation)