2. Case for Developing Online Lockout/Tagout Training The University of Texas at Austin Jaime Davis, Training Coordinator Jennifer Root, Safety Manager

3. Audience Poll: In your position… A.Safety and Training work together B.Safety with Team (employees) C.You are “the team” D.I’m here because my flight is tomorrow

4. Safety and Training Support: ~1,000 employees in 3 departments Custodial, Maintenance, Construction, Administrative ~200 need “Authorized” LOTO training every 2 years Safety and Training Support: ~1,000 employees in 3 departments Custodial, Maintenance, Construction, Administrative ~200 need “Authorized” LOTO training every 2 years Who we are

5. What is Lockout/Tagout (LOTO)? Controlling hazardous energy

6. Agenda Problems we had Thought process/Solutions Head-to-Head Competition Lessons Learned Game Design Principles

7. Initial Concerns about Current Training Recurring cost to hire trainer Offered infrequently – New employees not trained quickly – Choose between training and job – Hazardous energy is a real risk Information is boring but important All levels get the same content

8. User A User E User C User B User D What is e-Learning?

9. Why e-Learning? ConvenientEfficientEffective

10. Convenient Anytime Anywhere

11. Convenient Where we are

12. 12 miles north Convenient Where we are Where they are

13. Efficient Online Develop once, deliver indefinitely Individualized training

16. As good or better than face-to-face* *Source: http://tinyurl.com/elearninggovreporthttp://tinyurl.com/elearninggovreport Effective

17. Testing Process 20% of target audience (~40 employees) – Whoever needed the training first – Randomly assigned to classroom or computer group Pre- Test Class Post- Test

18. Test Scores 21% increase

19. As good or better than face-to-face* Interactive, engaging Authentic and safe *Source: http://tinyurl.com/elearninggovreporthttp://tinyurl.com/elearninggovreport Effective

20. More Concerns Reading and comprehension issues Actual learning Timeline and Cost: Custom vs. Off-the-shelf Trademarks Next Page

21. Custom vs. Off-The-Shelf Interactive!!

22. Custom vs. Off-The-Shelf All not relevant to our workforce

23. Custom vs. Off-The-Shelf Too much text

24. Custom vs. Off-The-Shelf Where’s the “interaction”??

25. Custom vs. Off-The-Shelf Recurring cost Talking PowerPoint

26. Levels of Interactivity Do you want: – Lecture, webinar, talking PPT – Role-playing (scenario-based) – Collaboration (multiplayer) – Virtual Reality world The more involved, the more it costs and the longer it takes

27. Get the Skillz Full-time employee? Student? What skills do they need to have? – Adobe Flash, HTML, Captivate, etc. – Teaching, safety, creative, self-starter, etc. Pros for studentCons for student Cheap laborLonger timeline Seen as a “fun” projectMay need to develop skills Improve relationship with academia PR for your department

28. Development Plan: Budget $7,800 $11,400

29. Development Plan: Pilot Group Small group of Authorized Employees from a variety of trades – Selected specifically for knowledge, openness to change, honesty, and willingness to provide feedback – Integral for providing realistic examples

30. Development Plan: Alpha Testing Pilot group tested Level 1 and 2 (of 3) – When possible, we observed the testing Met in person to get feedback – What was confusing? – Is it too easy/too hard? Why? – What is missing? – What types of problems did you encounter or do you think others will have?

31. Timelines Module 1 (Authorized) ≈ 380 hours Modules 2 & 3 (Affected & Supervisor) ≈ 135 hours

32. A Comparison vs Start with the basics

33. A Comparison vs Move to something harder

34. A Comparison vs End with a tough “put it all together” challenge

35. Safe Environment

36. Survey Results neutralagreestrongly agree

37. 6 Tips for a more successful project

38. 1. Appreciate your volunteers They are the subject matter experts – They know things you don’t – You couldn’t do it without them Their opinion helps sway other opinions

39. 2. Be Open to Feedback vs

40. 3. Remember your audience Replace text with pictures or animations Replace true/false & multiple choice with action Give context

41. 4. Think in Iterations Copyright Allen Interactions Look for success, not perfection

42. 5. Plan for a Blended Approach Offer classroom and online as options – Consider offering online as a pre-requisite to classroom OnlineClassroom

43. 6. Expect Pushback Get Trademarks/Copyright Approval Get management buy-in – Gather data? Get early adopters on your side

44. Contact Information Jaime Davis, Training Coordinator jaime.davis@austin.utexas.edu Jaime Davis, Training Coordinator jaime.davis@austin.utexas.edu Jennifer Root, Safety Manager jennifer.root@austin.utexas.edu Jennifer Root, Safety Manager jennifer.root@austin.utexas.edu