1. Queensland University of Technology CRICOS No. 00213J National Centre for Health Information Research and Training Research, training and consultancy services to the health information industry www.nchirt.qut.edu.au HIMAA 2009 National Conference Perth, Australia October 14-16 2009

2. Queensland University of Technology CRICOS No. 00213J Business planning for HIM research, consultancy and teaching in response to technological and economic change: charting a new course in rough seas.

3. CRICOS No. 00213J a university for the world real R Rough Seas  What’s changed  Organisational Structure  Funding  Name  What’s the same  People  Location  Focus

4. CRICOS No. 00213J a university for the world real R Charting a new course  Research  Expertise  Collaboration  Reputation  Consultancy  Coding  Analysis of HIS  Quality Assessment  Training  Short Course and Train the trainer  Web delivery

5. CRICOS No. 00213J a university for the world real R Current activities ICD-11 Research Consultancy Training

6. CRICOS No. 00213J a university for the world real R Research  Collaborative  Routinely collected health data  Public Health  Large Morbidity and Mortality Data Sets  Shared knowledge

7. CRICOS No. 00213J a university for the world real R Research Strategy Health information Multidisciplinary collaborative research Strategic partnerships and infrastructure Health classifications and terminologies High quality health data

8. CRICOS No. 00213J a university for the world real R Research Strategy Identify and explore ‘areas of need’ Improve the quality and utility of health information Transfer of findings to health policy and practice Invest in early career researchers and training opportunities for undergraduate and postgraduate students.

9. CRICOS No. 00213J a university for the world real R Research Training Masters Doctorates HIM Placement International Undergraduate student projects

10. CRICOS No. 00213J a university for the world real R Consultancy Five broad categories: –Health Information Management Systems –Classification and Terminologies –Coding Services –Education and Training Services –Health Data Research Consultancy

11. CRICOS No. 00213J a university for the world real R Health Information Management Health record management systems Coding –Operation evaluation and review –Quality review and education –Evaluate coding training programs Clinical Documentation Improvement Health Information System Research

12. CRICOS No. 00213J a university for the world real R Health Information Management Retention and Disposal Schedules Policy and Procedure Manuals Management Strategies and Business Case Business information disaster recovery Contingency planning Project management and support Audit and review health records and filing systems

13. CRICOS No. 00213J a university for the world real R Coding Services Mortality coding services Morbidity coding services Remote coding solutions –Evaluation and advice Independent, objective analysis of coding quality

14. CRICOS No. 00213J a university for the world real R Coding Services Special purpose audit or research projects Coder training programs Customised, on-site coder training Expert assistance for coding staff (on-site, remote)

15. CRICOS No. 00213J a university for the world real R Education and Training Short courses and Workshop Program areas: ICD-10 mortality and morbidity coding ICD-10-AM used for morbidity coding Medical terminology and medical science Health information management and medical record practice Data quality assurance Australian Coding Benchmark Audit (ACBA) training Train the trainer programs Medical Documentation (death certificate) Medical Documentation (hospital medical records) Using hospital data for injury surveillance

16. CRICOS No. 00213J a university for the world real R Marketing Word of mouth Conferences Meetings Website

17. CRICOS No. 00213J a university for the world real R Want to know more? http://www.nchirt.qut.edu.au/