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Health Insight Driven Health The Art of KISSing
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Health Information Exchange “It costs a lot of money and there’s no real return” 1 1 “Health IT Standards are far too complicated” 2 2 “There is no Health IT Standard to do what I need” 3 3 “No one around the world has been successful” 4 4 “Once we’ve implemented there’s nowhere left to go” 5 5
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Copyright © 2012 Accenture All rights reserved. 3 What are you trying to achieve? Set Realistic Goals Can those goals be quantified? Do qualitative measures outweigh a need to demonstrate quantitative success? It costs a lot of money and there’s no real return 1 1
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Copyright © 2012 Accenture All rights reserved. 4 Standards have been developed for a reason Healthcare is complicated Standards represent critical thinking Use what is relevant – and no more Therefore, if it’s not relevant – don’t use it Plan ahead – if you need consensus then allow for consensus building Always have a Plan B – especially if you don’t need it Health IT Standards are far too complicated 2 2
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Copyright © 2012 Accenture All rights reserved. 5 Standards have been developed for a reason Healthcare is complicated The likelihood of a standard not existing is very small The impact of creating a new standard is very large – On your project – On the standards community Plan ahead Work with the Standards Community – Local country standards bodies are very mature Don’t be afraid to steal (from other industries) There is no Health IT Standard to do what I need 3 3
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Copyright © 2012 Accenture All rights reserved. 6 Successful at what? Healthcare is complicated Success for Organization A might look very different than for Organization B You Can’t Manage what you Can’t Measure Success stories abound from around the world Lessons learned from other are intrinsically valuable Singapore, Australia, United Kingdom: all successful for what they wanted to do, and have lessons learned No one around the world has been successful 4 4
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Copyright © 2012 Accenture All rights reserved. 7 Healthcare is complicated Use the 6 P’s of Project Delivery – Poor Planning Prevents Proper Project Performance Plan in manageable units – Manageable by your Project Managers – Manageable by your Project Delivery Teams – Manageable by your Leadership Breaking down projects mean that you can manage the near and far horizons Once we’ve implemented there’s nowhere left to go 5 5
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Copyright © 2012 Accenture All rights reserved. 8 If you can’t measure it, you can’t manage it – If you can’t manage it, you shouldn’t be trying to deliver it Choose appropriate standards – Don’t try to recreate the wheel Be pragmatic and defer what can’t be done (now) Success comes in many different forms – Decide what “success” is, before you try to reach it – Successful organizations set realistic targets, and focus upon them Set realistic goals, and continue to build upon them So What’s KISSing got to do with it?
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Everything should be made as simple as possible, but not simpler. Albert Einstein
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