1. LobbyPal Online Visitor Management System by Aquarius Soft
Administrator User Guide

2. Administrator Tasks Signing In
View License Information & Change Organization Information
Change Logo
Change Administrator Password
Configure Settings
Add Department
Add Purpose of Visit
Add Location of Visit
Add Visitor Type
Add User
Sign In Visitor
Sign Out Visitor
Edit Visitor Sign In Information
Edit Visitor Sign Out Information
View Visitor Attendance
View Host Records
View Visitor Visit Records

3. Signing In
Go to the sign in page of your LobbyPal account at <account_name>.lobbypal.net
Sign in with your ID and password provided
If you forgot your password, click the Forget Password link and enter your address.

4. View License Information
To view your LobbyPal account license information
Sign into your account
Click the License tab
Change your organization information if needed

5. Change Logo To change the displayed logo To revert to the default logo
Sign into your account
Click the Settings tab
Click Logo
Click Browse and select the image file in your computer and click Open
Click Change
To revert to the default logo
Click Revert

6. Change Administrator Password
To change the administrator password
Sign into your account
Click the Users tab
Search for your name and click the Edit action
Click Change Password
Enter the new password
Click Save

7. Configure Email Settings
To configure the settings for sending
Sign into your account
Click the Settings tab
Click SMTP Server
Enter your server and account information
Click Save

8. Add Department To add a department Sign into your account
Click the Settings tab
Click Departments
Click New
Enter the name of the department
Click Save

9. Add Purpose of Visit To add a purpose of visit Sign into your account
Click the Settings tab
Click Purposes of Visit
Click New
Enter the purpose name
Click Save

10. Add Location of Visit To add a location of visit
Sign into your account
Click the Settings tab
Click Locations
Click New
Enter the location name
Click Save

11. Add Visitor Type To add a visitor type Sign into your account
Click the Settings tab
Click Visitor Types
Click New
Enter the visitor type name
Click Save

12. Add User LobbyPal supports 3 user types: To add a user
Administrator who can perform all tasks
Receptionist who can sign in/out for visitors
Hosts who can sign out for his visitors
To add a user
Sign into your account
Click the Users tab
Click New
Enter the user information
Click Save

13. Sign In Visitor To sign in a visitor Click the Sign In/Out tab
Enter the Visitor ID and click Next
Enter/update the visitor information and click Next
Enter the purpose of visit
Click Save

14. Sign Out Visitor To use Visitor ID to sign out
Click the Sign In/Out tab
Enter the Visitor ID and click Next
Enter the Sign Out Remarks (optional)
Click Sign Out
To use Visitor Pass Number to sign out
Click Pass No tab
Enter the Pass No and click Next
To sign out visitor in the Attendance tab
Search for the visitor
Click Sign Out in the Out Time column

15. Edit Visitor Sign In Information
To edit visitor sign in information
Click the Attendance tab
Search for the visitor
Click on the In-Time
Edit the visit information
Click Save

16. Edit Visitor Sign Out Information
To edit visitor sign out information
Click the Attendance tab
Search for the visitor
Click on the Out-Time
Edit the Sign Out Remarks
Click Save

17. View Visitor Attendance List
To view the visitor attendance list for a particular day:
Click the Attendance tab
Select the date to view
Click Print/Export to print/export the data

18. View Host Records To view a host’s visitor records:
Click on the Host tab
Search for the host
Click the Records action
Click Print/Export to print/export the data

19. View Visitor Records To view a visitor’s visit records:
Click on the Visitors tab
Search for the visitor
Click the Records action
Click Print/Export to print/export the data

20. For any enquiries, feel free to contact us at sales@aquariussoft.com