1. Student Printing at S.T.C.C. Follow Me Printing- a new way of printing beginning Spring 2014

2. Printing “the old way” Prior to Print Management, you would print your document by selecting “print” and then the document would be sent directly to a printer.

3. The new way… Now, you log into the computer with your WebAdvisor username and password. When you select “print” to print your document, you send it to a secure print queue. Think of it as a “waiting room” for all the print jobs sent by all the users of the system. Your print job is identified as belonging to you because you are logged in under your WebAdvisor credentials.

4. Print Credits In an effort to go green and reduce waste, STCC has implemented print management where students will be charged for printing on campus. For Spring 2014 and Summer 2014, students are allotted $20 in print credits per semester. If a student runs out of print credits during these semesters, all they have to do is request more by emailing ramcard@stcc.edu.ramcard@stcc.edu For Fall 2014, students will be allotted $20 in print credits. When these funds run out, students will need to add their own funds to their RamCard for printing. Funds can be added in the Student Accounts Office or via a web application that will be coming in the Fall 2014 semester It pays to use the Black and White - two sided option whenever possible. $20 will get you approximately 286 printed sides per semester. Please note, the allotted amount of print credits and cost per print are subject to change.

5. How do we use print management? Printing to the Follow Me Print Queue Select “File” Select “Print” on the side bar Select one of the four Follow Me Print queues then select “Print”. This will add the print job to the Follow Me print queue. Black and White - Two Sided-(Default) $0.14/print Black and White – One Sided $0.10/print Color – Two Sided $0.60/print Color – One Sided $0.40/print

6. How to: Select File, Print and then select one of the Follow Me print queues.

7. Now your print job waits for you! Your print job waits for you to RELEASE it to a Student Release Station.

8. Where are the Student Release Stations? http://www.stcc.edu/ramcard/printReleaseInfo.asp Visit www.STCC.edu website and select RamCard under quicklinks to get to the list of Student Release Stationswww.STCC.edu

9. How do I release my print job? Go to the Student Release Station where you want to release the job and swipe your RamCard. Swipe it slowly through the card reader with the black strip on the back of the card facing down. You can then choose to print all of the documents or a single document from your Follow Me print queue to the Student Release Station. Swipe your RamCard again to log out, or select the “log in/out” button on the Student Release Station.

10. If you forgot your RamCard… You can log into the Student Release Station manually with your WebAdvisor username and password. This is what the login screen looks like on the Student Release Station:

11. Once logged in…. You can view your print credit balance, the cost of each document, select a single item to print, or select all items to print.

12. Don’t forget to log out! You must swipe your RamCard to log out or hit the “Log Out” button.

13. Managing your print queue from your desktop Using your WebAdvisor username and password, log into http://printers.stcc.edu/. http://printers.stcc.edu/ Here you can view pending documents in the print queue, delete documents that you no longer need to print and view your current print credit balance.

14. When you log in, you can see a summary of your print credit balance.

15. Under “Jobs Pending Release”, you can see all the jobs you have in the Follow Me print queues. You can choose to delete documents by selecting “cancel” under “Action”.

16. If something’s not right… For technical issues, contact helpdesk@stcc.eduhelpdesk@stcc.edu For general information about the “Follow Me” print management process, go to www.stcc.edu/RamCard or email ramcard@stcc.edu.www.stcc.edu/RamCardramcard@stcc.edu

17. Helpful Hints Make sure you are logged in to the computer with your WebAdvisor username and password. Once you send a print job to the Follow Me print queue, it stays there for three days. After three days, it is automatically deleted.

18. In the future… Eventually, staff and students will be able to send print jobs to the Follow Me print queue from off campus, including IOS android wireless devices.

19. Are there any questions?