1. Leveraging Team Productivity Sheila Veuleman, VPS Ken Alexander, LHA

2. What Defines a Team? two or more draft animals harnessed to the same vehicle or implement – Merriam Webster

3. What Defines a Team? A group of people with different skills and different tasks, who work together on a common project, service, or goal, with a meshing of functions and mutual support. – Washington University Business School (via Google)

4. What Defines a Team?

5. Team Goals Home Brain Heart Courage Broom…..

6. Team Foundation Knowledge Attitude Performance

7. Team Foundation Knowledge – Shared Mental Model Are we on the same page? Go find the wizard-get Dorothy home! Used collective knowledge

8. Team Foundation Attitude – Mutual Trust They believed in each other – Team Orientation “All for one, one for all” Encouraged each other

9. Team Foundation Performance -5 Elements – Adaptability “Go get the broom”- adjusted for an interim goal – Accuracy Follow the yellow brick road Dorothy asked Scarecrow for directions- didn’t guess – Productivity Every waking hour spent trying to obtain the goal. But took time for themselves

10. Team Foundation Performance-5 Elements – Efficiency Didn’t waste time Didn’t get sidetracked – Safety Watch out for flying monkeys!!

11. Other Elements of a Productive Team Leadership Situation Monitoring Mutual Support Communication

12. VPS Team Goals Case Completion IRR Completion and Review Quality Team audits Team meetings

13. In Summary….. Commitment Collaboration Communication Celebration

14. Achieving & Sustaining Goals “Creating and Sustaining Performance Excellence Depends Upon A Conscious Choice …& Discipline.” - David Fox

15. Achieving & Sustaining Goals “Leaders get the behavior they exhibit and they tolerate.” -Jim Collins

16. The Moral of the Story…. You’ve always had the power my dear; you’ve only had to learn it for yourself. -Glinda

18. Thank You! Sheila Veuleman, Quality Analyst II Virtual PICU Systems E-mail: sveuleman@myvps.org Ken Alexander, Vice President Louisiana Hospital Association E-mail: kalexander@lhaonline.org