1. Lesson 1 Introducing yourself and others

3. Expressions That’s right Nice (pleased) to meet you at last How do you do I’ve heard so much about you How can I help you I’d like to I’m sorry I didn’t catch your name Could you say it again Excuse me, I am looking for

5. SPELL YOUR NAME, PLEASE Now spell the first names and surnames of these people for your partner. 1.The Production Manager is Olga Karpyn. That's O-L-G-A for Olga, and then Karpyn K-A-R-P-Y-N. 2. Our Marketing Manager is Kaori Monchi. That's K-A-O-R-I, and then Monchi M-O-N-C-H-I. 3 The new Customer Service Manager is Leila Mehrzad. That's Leila L-E-IL-A, and Mehrzad M-E-H-R-Z-A-D.

7. Nationalities

15. Check your listening TEST 1

16. TEST 2

17. TEST 3

18. READING

20. Correct the false statements

21. GRAMMAR

23. TO BE

27. WRITING AN EMAIL