2. Mr. Green is making a dinner reservation at a restaurant. (S = Staff) S: Good evening, Sir. May I help you? G: I'd like to make a reservation for dinner. S: Certainly. How many people in your party? G: Four. And please give me a table in the non-smoking area. S: We're a non-smoking restaurant so it won't be a problem. What time will you be here? G: What time does your buffet start? I ’ d Like to Make a Reservation

3. S: We start serving at 6:30. Would you like to come in at that time? G: Yes, please. And if it's convenient, please give us a seat with a view. S: No problem. I'll give you our best seat. May I have your name, please? G: Mr. Green. G-R-E-E-N. S: Thank you, Mr. Green. We'll see you this evening.

4. A Roast Beef Sandwich, Please A Roast Beef Sandwich, Please Bryan is making his order at a fast food restaurant. (S = Staff) S: Hi, what can I do for you today? B: I'd like a roast beef sandwich, please. S: Do you want everything on top? We have tomato, lettuce, onion, and mustard. B: Everything but the mustard. And please don't spare the mayonnaise. S: No problem. Anything else?

5. B: Yes. I'd also like a small fries and a large coke. S: Sure. Will that be all? B: Yes. That's all. S: Here or to go? B: To go, please. S: OK. That'll be 150 dollars. Have a nice day.

6. Useful Expressions CustomerStaff 1. I'd like to reserve a table for tonight. 2. Do you have a table for two? 3. I prefer non- smoking seating. 4. Do you have any table by the window? 5. Reserve the table under Mr. Brown. 1. What day would you like to make it for? 2. When would you like to come in? 3. How many people will be joining you? 4. Sorry but that won't be possible. 5. Do you prefer smoking or non-smoking area? Making a Reservation

7. CustomerWaiter 1. What's the special? 2. What do you recommend? 3. I'll have fried eggs and sausage. 4. Well-done/medium /rare, please. 5. Coffee, please. 1. Today's special is the spaghetti with meatballs. 2. I recommend our chicken sandwich. Everybody says it is out of this world. 3. Are you ready to order? 4. How would you like your steak? 5. What would you like to drink? Ordering Food

8. Exercises Kathy is on the phone booking a restaurant table for her family of six to celebrate her grandfather's birthday. Work in pairs and complete the following dialogues between Kathy and a waiter. W: Good evening, Ho Kiss Restaurant. How can I help you? K: __________________________________ W: Okay, no problem. ___________________ _____________________ K: Six. I’d like to reserve a table for tonight. How many people will be joining you?

9. W: OK. ____________________________ K: 8:00 p.m. W: Okay, a table for six at 8:00 p.m. Can I get your name and telephone number, please? K: _________________________________ _______________________________ W: One more thing, do you require a smoking or non-smoking table? When would you like to come in? Kathy. K-A-T-H-Y. And my telephone number is 882-5252.

10. K: __________________________________ W: That's not a problem. We'll take care of that for you, and we'll see you at 8:00 tonight. K: Thanks. W: You're welcome. Good-bye. Non-smoking table.

11. Part 1 You are going to hear a telephone conversation. The caller is trying to make a reservation at a restaurant. Write or check ( ˇ ) the correct information given by the caller.

12. Mr. BlackAugust, 30 8 ˇ ˇ 7:00 p.m.

13. Part 2 Louis and Sandra are going to order from the menu. Study the menu and then listen carefully. Check( ˇ ) the food items that Louis and Sandra order.

14. ˇ ˇ ˇ ˇ ˇ ˇ