2. Role Of The CNA-DT

3. Member and Roles of the Health Care Team Medical Director Nephrologist Nurse Manager Nurse – charge/staff Technician Dietitian Social Worker Patient

4. Definition: Professionalism is a courteous, conscientious and generally businesslike manner in the workplace Examples: Curtailing cell phone use Not dealing with personal issues Conflict avoidance Overall work ethic Professionalism

5. Courteous Call patients by their last name Refrain from using nicknames Treat patients with respect and pride Introduce yourself

6. Show up on time for work Come to work, ready to work Team player Don’t talk about personal life in dialysis unit Don’t talk about patients or staff in front of other patients Don’t talk over the patient Conscientious

7. Businesslike Manner Dress appropriately – dress code Clean Well groomed Noise at a “professional” level Don’t keep your patients waiting without explanations Be prepared

8. Punching in/punching out on time Time sheets Learning about your job Going the extra mile when it’s reasonable Professional Ethics

9. Professional Boundaries No dating! Do not lend/borrow money to/from patients Don’t accept tips, money or gifts Unit policy on gifts Don’t invade patient’s personal space Don’t touch patients inappropriately “Sniff test”