1. Mood of the Nation – Summer 2009 Financial Services Forum

2. Key trends Consumer confidence and financial activity slowing after strong spring bounce Financial well-being faltering Lloyds TSB and Barclays moving ahead as main financial services providers

3. Consumer Confidence May 2004 - July 2009

4. Financial Well-being January 2001 – August 2009

5. Expected Financial Activity – Q2/Q3 2002 – Q2/Q3 2009

6. Financial Engagement – Summer 2009

7. Housing Market Confidence - Summer 2009

8. Savings / Investment Intentions Summer 2008 / 2009

9. Leading Main Financial Services Providers, Summer 2009

10. Further details Consumer confidence data is reported on monthly in The UK Consumer Confidence Monitor Financial Activity data is collected each quarter and reported in the UK Financial Activity Bulletin Bespoke presentations, reports and back data to March 2002 are available Further enquiries: John Gilbert, JGFR Ltd, 0208 944 7510 / 07740027968 or email j.gilbert@jgfr.co.uk