1. Using training packages to meet client needs Facilitator: Gerard Kell

2. Ambition in Action www.sit.nsw.edu.au Welcome to the workshop Gerard Kell Workforce Development Unit Email: gerard.kell@tafensw.edu.augerard.kell@tafensw.edu.au Resources located on myLearning at: http://wiki.tafensw.edu.au/sydney/mylearning/index.php/Using_training_packages

3. Ambition in Action www.sit.nsw.edu.au Activity – Learning notes While you are waiting for the workshop to begin read this page and when the you hear this topic come up in discussion report to the group on what you have learned

4. Ambition in Action www.sit.nsw.edu.au TAFE NSW: Doing business in the 21 st Century The TAFE NSW Workforce Development Guarantee focuses on developing the critical capabilities need by TAFE staff to do business in the 21 st Century. The ability to undertake a Training Needs Analysis, match training needs to appropriate competencies and provide recommendations, will be very important when providing workforce development services to enterprises and assisting businesses to develop their workforce skills.

5. Ambition in Action www.sit.nsw.edu.au Examples of skills and knowledge that sit under the Providing workforce development services to enterprises key capability area  Understands workforce developments concepts  Actively participates in a collaborative team to develop and deliver a range of customised workforce development services  Builds and manages client relationships  Displays awareness of factors affecting enterprise/business outcomes  Builds customised solutions  Thinks across disciplines  Builds networks and shares knowledge  Displays high level flexible training and assessment skills  Continuously updates technical currency

6. Ambition in Action www.sit.nsw.edu.au Examples of skills and knowledge that sit under the Interpreting and Customising Training Packages key capability area  Displays high level knowledge of Training Packages and able to customise for a workplace context  Displays high level knowledge of Training Packages and able to customise for a community context  Is able to customise Training Packages across a range of jobs  Applies training needs analysis to implement workplace training and assessment strategies  Is able to fit the training to the current or aspiring needs of the learner or enterprise  Uses the National Training Information System (NTIS) confidently  Continuously updates knowledge of national VET system  Contributes to the review and development of Training Packages to reflect industry needs

7. Ambition in Action www.sit.nsw.edu.au This workshop is designed as a professional conversation to allow you the opportunity to explore the competency required to interpret a training package, conceptualise, design, develop and evaluate learning programs to meet an identified need for a group of learners, using appropriate criteria. The workshop today

8. Ambition in Action www.sit.nsw.edu.au Assessment / RPL: Undertaking this workshop and completing the associated activities may provide evidence towards  TAADES401B: Use training packages to meet client needs  Some elements from TAADES402B: Design and develop learning programs

9. Ambition in Action www.sit.nsw.edu.au Topics:  The National Training System  Key VET stakeholders  Training Packages  Defining the basis for using a Training Packages and parameters of a learning program in consultation with the client/s using a training needs analysis approach  Conceptualising standards and courses in order to generate options for designing a learning program  Designing a structure of the learning program  Developing draft learning program

10. Ambition in Action www.sit.nsw.edu.au Tasks: 1. Undertake an organisational training needs analysis 2. Select a training package to meet the client needs 3. Identify content, resources, learning activities, assessment requirements 4. Determine content chunking, sequence, timing, delivery and assessment strategies, documentation 5. Plan for the evaluating and reviewing draft, obtaining client feedback and endorsement

11. Ambition in Action www.sit.nsw.edu.au The fundamental elements of the National Training System the Australian Qualifications Framework (AQF website)AQF website the Australian Quality Training Framework (AQTF) Registered Training Organisations (RTOs)

12. Ambition in Action www.sit.nsw.edu.au Key stakeholders in the VET system National Quality Council (NQC) Industry Skills Councils (ISCs) State and Territory Training Authorities (STAs) Registered Training Organisations (RTOs) Industry representatives and organisations Department of Education, Employment and Workplace Relations (DEEWR) NSW Department of Education and Training

13. Ambition in Action www.sit.nsw.edu.au Key drivers DET - TAFE NSW: Doing Business in the 21st CenturyTAFE NSW: Doing Business in the 21st Century the TAFE NSW Workforce Development guarantee the five capability areas identified are: delivering workforce development services to enterprises using technologies to do business meeting the needs of diverse learners interpreting and customising Training Packages leadership

14. Ambition in Action www.sit.nsw.edu.au Unit of competency components of a typical unit Description Employability skills Application Performance criteria – elements Skills and knowledge requirements Range statement Evidence guide

15. Ambition in Action www.sit.nsw.edu.au Define the Basis for Using Training Packages and Accredited Courses Training Packages and client needs Selecting a training package Examining the contents

16. Ambition in Action www.sit.nsw.edu.au Conducting a training needs analysis Methods for collecting information and data Gathering information and data Analysing information and data Matching needs to Training Package units of competency

17. Ambition in Action www.sit.nsw.edu.au Analyse and Interpret the Qualifications Framework The qualifications framework Guidance Employability Skills

18. Ambition in Action www.sit.nsw.edu.au Analyse and Interpret Competency Standards and Accredited Modules for Client Application/s Competency standards Competency standards and client needs Documentation

19. Ambition in Action www.sit.nsw.edu.au Analyse and Interpret Assessment Guidance for Client Application Analyse the assessment guidelines Meeting client needs

20. Ambition in Action www.sit.nsw.edu.au Interpreting the Training Package Understanding the Training Package content Understanding the scope and breadth of the competency standards The link to AQF Sourcing a suitable Training Package Operations and environment requirements Consulting and guiding the client Selling the benefits of Training Packages

21. Ambition in Action www.sit.nsw.edu.au Define the Parameters of the Learning Program in Consultation with the Client/s Every program needs a reason and a purpose Understanding the learners Understanding the scope and breadth of the learning program Confirming relevant standards and benchmarks Matching objectives to benchmarks Sourcing support for the learning program Operations and environment requirements

22. Ambition in Action www.sit.nsw.edu.au Generate Options for Designing the learning Program Learning strategy guides the program development Different levels of participants Using existing resources Consulting others on program content Time, cost and logistics considerations Selecting the most appropriate options

23. Ambition in Action www.sit.nsw.edu.au Develop the learning program content Matching the subject matter content to design options Evaluating the resources for relevance and quality Customising for the purpose and audience Making activities and materials relevant and engaging Specifying assessment requirements

24. Ambition in Action www.sit.nsw.edu.au Design the structure of the learning program Sequencing and segmenting enhance and support the learning Setting the time frame Methods for delivery and assessment Evaluating organisational readiness Summarising the program

25. Ambition in Action www.sit.nsw.edu.au Review the learning Program Evaluating the learning program Enhancing the review process Adjusting the draft program Gaining final approval Making the learning program dynamic

26. Ambition in Action www.sit.nsw.edu.au Activity – Learning notes While you are waiting for the workshop to begin read this page and when the you hear this topic come up in discussion report to the group on what you have learned

27. Ambition in Action www.sit.nsw.edu.au Activity - Reflection Think about a time when you used a training package or participated in a training needs analysis or a skills audit activity? Was it for you as an individual or group or for another purpose? How did you document the activity What were your feelings about the process

28. Ambition in Action www.sit.nsw.edu.au Activity - Getting started: Identifying organisational or client needs for taxi driving Who – is the client Why - purpose; organisational requirements What – outcomes; objectives and expectations When – timings and duration Where – workplace; educational institution; home How – recognition and ….. What else?

29. Ambition in Action www.sit.nsw.edu.au Activity - Case Study The main activity for this session is modelling the provision of a workforce service to enterprises You will extract information and data from a number of sources in order to determine the training needs of a group of staff, matching their needs to appropriate competencies and Develop a draft learning program report to the enterprise management team.

30. Workforce Development