1. * Company Confidential * Login Screen Has three functions: 1.Controls access to the rest of the app by requiring the entry of an issued access code (credential validity checked and tracked via web service) 2.Provides a little tech support for those who are confused by activation code 3.For those who downloaded the free app just to check it out, provides a bit of information on SLII and how to learn more Situational Leadership ® II a Enter your activation code: What does this app do? What’s an activation code?

2. * Company Confidential * Home Screen Has four functions: 1.Read a short lesson on SLII with interactive graphics 2.Diagnose a development level and get tips on the right leadership style 3.Get leadership style tips for a known development level 4.See a full color version of the SLII model We’ll show this path first Learn about SLII® Diagnose a Development Level Receive Leadership Style Tips See the SLII® Model Situational Leadership ® II a

3. * Company Confidential * SLII® Overview Diagnose See The Model SLII ® Overview Leadership Tips Situational Leadership® II (SLII®) is a model for developing people so they can become self-directed and reach their highest level of performance. SLII® is based on the relationship between what an individual needs on a goal or task (“development level”) and what their leader is providing them (“leadership style”). Effective leadership lies in matching the appropriate leadership style to the individual’s development level. Diagnosing Development Level The first step in using SLII® is to diagnose an individual’s development needs on a specific goal or task. Development level is a combination of two This content introduces the basic concepts of SLII. It’s a quick reference they can return to anytime.

4. * Company Confidential * SLII® Overview Development level is a combination of two factors: This app will guide you through the diagnosis process and show you how competence and commitment point the way. There are four development levels. Click each of the development levels below to learn about them: Competence The individual’s demonstrated task-specific and transferable skills on a goal or task Commitment The individual’s motivation and confidence on a specific goal or task Diagnose See The Model SLII ® Overview Leadership Tips

5. * Company Confidential * SLII® Overview There are four development levels. Click each of the development levels below to learn about them: Enthusiastic Beginner Low Competence, High Commitment Inexperienced on the goal or task Eager to learn Willing to take direction Enthusiastic, excited, optimistic An interactive graphic that shows details of each development level when the user clicks on/presses them Diagnose See The Model SLII ® Overview Leadership Tips

6. * Company Confidential * SLII® Overview Leadership Style Leadership style is a pattern of behaviors leaders use over time, as perceived by others. There are two types of leadership behaviors: There are four leadership styles consisting Directive Behavior Telling and showing people what to do, when to do it, how to do it, and providing frequent feedback on results Supportive Behavior Listening, facilitating self-reliant problem solving, encouraging, praising, and involving others in decision making Diagnose See The Model SLII ® Overview Leadership Tips

7. * Company Confidential * SLII® Overview There are four leadership styles consisting of four different combinations of Directive and Supportive Behaviors. DIRECTING High Directive Behavior and Low Supportive Behavior The leader provides specific direction about goals, shows and tells how, and closely tracks the individual’s performance in order to provide frequent feedback on results. S1 COACHING High Directive Behavior and High Supportive Behavior The leader explains why, gets suggestions, S2 Diagnose See The Model SLII ® Overview Leadership Tips

8. * Company Confidential * SLII® Overview There are four leadership styles consisting of four different combinations of Directive and Supportive Behaviors. Click a leadership style below to learn about it: Style 1 Directing Style 2 Coaching Style 3 Supporting Style 4 Delegating An interactive graphic that shows details of each development level when the user clicks on/presses them Diagnose See The Model SLII ® Overview Leadership Tips

9. * Company Confidential * SLII® Overview Remember that effective leadership lies in matching the appropriate leadership style to the individual’s development level. Over time, with a match, individuals learn to provide their own direction and support. View the SLII® Model Matching is the goal! S1  D1 S2  D2 S3  D3 S4  D4 Diagnose See The Model SLII ® Overview Leadership Tips

10. * Company Confidential * Home Screen Learn about SLII® Diagnose a Development Level Receive Leadership Style Tips See the SLII® Model We’ll show this path next Situational Leadership ® II a

11. * Company Confidential * Diagnosis Q1 Diagnosis Pick a Goal or Task 1) To diagnose someone’s development level, you must first be clear about the goal or task you’ll be assessing. I have a goal or task clearly in mind  Remember that development levels must be goal or task oriented. They are not to be used to describe a person overall. Diagnose See The Model SLII ® Overview Leadership Tips

12. * Company Confidential * Diagnosis Q2 & Q3 Diagnosis Assess Competence 2) How strong are the person’s demonstrated skills and knowledge directly relevant to this task? 3) How strong are the person’s transferable skills relevant to this task? Low Some High Diagnose See The Model SLII ® Overview Leadership Tips

13. * Company Confidential * Diagnosis Q4 & Q5 Diagnosis Assess Commitment 4) How motivated, interested or enthusiastic is this person about this task? 5) How confident or self-assured is this person about this task? Low Some High Diagnose See The Model SLII ® Overview Leadership Tips

14. * Company Confidential * Diagnosis Summary & Leadership Style Tips Shows users the development level indicated by their answers to the prior questions (name, C&C, behaviors) and provides leadership style tips (what to say, what to do). Leadership Style Tips Behaviors you may see D2 Disillusioned Learner Low to some competence Low commitment Has some knowledge & skills; not competent yet Frustrated; may be ready to quit Discouraged, overwhelmed, confused Developing and learning; needs reassurance that mistakes are part of the learning process Unreliable, inconsistent What you should do (Style 2) What you should say (Style 2) Diagnose See The Model SLII ® Overview Leadership Tips

15. * Company Confidential * Style – What do I do? Leadership Style Tips Behaviors you may see D2 What you should do (Style 2) What you should say (Style 2) Disillusioned Learner Low to some competence Low commitment Involves the individual in clarifying goals and action plans, but makes final decisions Listens to the individual’s concerns and ideas Provides perspective that progress is being made Diagnose See The Model SLII ® Overview Leadership Tips

16. * Company Confidential * Style – What do I say? Leadership Style Tips Behaviors you may see D2 What you should do (Style 2) What you should say (Style 2) Disillusioned Learner Low to some competence Low commitment How are things going? How do you assess your progress How realistic are the timelines? What concerns do you have? What do you think you could do to …? What else could you do? Diagnose See The Model SLII ® Overview Leadership Tips

17. * Company Confidential * Home Screen Now the third path, for when a user knows the person’s development level but needs leadership style tips… Learn about SLII® Diagnose a Development Level Receive Leadership Style Tips See the SLII® Model Situational Leadership ® II a

18. * Company Confidential * Select a Development Level User clicks on the development level they have in mind Leadership Tips Select the development level that best matches this person on the goal or task you have in mind. Enthusiastic Beginner Low Competence High Commitment Disillusioned Learner Low to Some Competence Low Commitment Capable but Cautious Performer Moderate to High Competence Variable Commitment Disillusioned Learner High Competence High Commitment Diagnose See The Model SLII ® Overview Leadership Tips

19. * Company Confidential * Diagnosis Summary & Leadership Style Tips (already shown) Leadership Tips Behaviors you may see D2 Disillusioned Learner Low to some competence Low commitment Has some knowledge & skills; not competent yet Frustrated; may be ready to quit Discouraged, overwhelmed, confused Developing and learning; needs reassurance that mistakes are part of the learning process Unreliable, inconsistent What you should do (Style 2) What you should say (Style 2) Diagnose See The Model SLII ® Overview Leadership Tips

20. * Company Confidential * Home Screen Finally, this path Learn about SLII® Diagnose a Development Level Receive Leadership Style Tips See the SLII® Model Situational Leadership ® II a

21. * Company Confidential * SLII Model (also reachable from any page by clicking the See The Model button at bottom) SLII Model SLII® Overview SLII® Model Diagnose See The Model SLII ® Overview Leadership Tips